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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1501-1510 out of 2093

CV

Cheryl Vargas

05/12/22

2 out of 5

Great app!

Great app! I’m getting all the calls and able to make calls and texts that I need

GP

Gary P

05/12/22

5 out of 5

"Excellent Service and Support"

What do you like best about OpenPhone? Perfect offering for small businesses and with excellent support. What do you dislike about OpenPhone?

JG

Joshua G

05/12/22

5 out of 5

"Excellent service at an excellent price"

What do you like best about OpenPhone? OpenPhone helps me the most by giving me an extra line without having to get a second phone. I can differentiate between business calls and texts vs personal ones which.

ED

Evie D

05/12/22

4.5 out of 5

"Justine is the best!"

What do you like best about OpenPhone? The quick assistance and delivery of service by their agent. What do you dislike about OpenPhone?

AA

Andrew Antonietti

05/11/22

5 out of 5

Excellent resource for your business

No fuss, convenient and professional. A great resource for your business.

AU

Anonymous User

05/11/22

5 out of 5

"Helping me help my client better. Thank you, OpenPhone!"

What do you like best about OpenPhone? Call & Text Service. Remote Accessibility. 'Mark as done' option so I don't have to delete every log one by one. What do you dislike about OpenPhone?

PN

Peter Norman

05/11/22

5 out of 5

This phone system is working great, it is awesome in every way!

This phone system is working great. I receive calls toll free while i am overseas and i can call back to Canada and the USA toll free. I ported the number that i have used for many years over to "open phone" and the phone number works for security checks and is very clear... FYI, i am also using a VPN to show my internet as being back home in Canada. I have tried many many other internet phones and none came close to doing what Open Phone does. Also the app is great, and any phone messages ...

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KR

Kashif Razak

05/11/22

5 out of 5

Excellent service and UI

Date of experience: May 12, 2022

AJ

Ahson Jalali

05/11/22

5 out of 5

I believe everyone will need an OpenPhone account

After switching entirely to the OpenPhone service for my personal number, I've been encouraging everyone around me to make the same move. I'm able to maintain my original number after moving out of the country. While this is a great perk, for me what sets OpenPhone apart is their intuitive desktop app. It's fantastic to be able to sit at my computer and directly be connected to my phone. Great product!!

AU

Anonymous User

05/11/22

5 out of 5

"My email was responded to FAST!!!"

What do you like best about OpenPhone? I had questions before my number was ported and all questions were answered quickly. I don't use any tools yet.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].