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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1481-1490 out of 2093

DT

Daniel T

05/18/22

5 out of 5

"Great phone system for your office"

What do you like best about OpenPhone? It's a pretty straightforward system. Easy to use. We use it as our phone system for our business and haven't had any major problems. When I did have a question, support got back to me very quickly and resolved the issue.

AU

Anonymous User

05/17/22

5 out of 5

"My Fave App of 2020"

What do you like best about OpenPhone? Having my phone, text, contacts all together in one dashboard. And having a business phone number separate from my mobile!

JC

Joey C

05/16/22

3.5 out of 5

"Nice unless you don't have good internet service"

What do you like best about OpenPhone? I like being able to access my phone and messages across devices, and especially to text my clients using a keyboard. What do you dislike about OpenPhone?

PV

Pooja V

05/16/22

5 out of 5

"OpenPhone Feedback"

What do you like best about OpenPhone? Openphone has the best customer support team. What do you dislike about OpenPhone?

BS

Brandy Shumate

05/16/22

5 out of 5

Wonderful!!

Omg!! Love all the capabilities! And for such a great price!!

SW

Scott Wetzler

05/15/22

5 out of 5

A must have for any business

Very simple and clear directions to set up account and port over existing phone number. OpenPhone staff kept us updated and communicated well throughout the process. Having used it for a little while we haven’t had any issues and the app works seamlessly on both apple and android phones. This has allowed our business to stay available and in contact with clients wherever we are.

AU

Anonymous User

05/14/22

5 out of 5

"Excellent Customer Service Response"

What do you like best about OpenPhone? They have been extremely responsive to questions and concerns prior to even purchasing their product. Their response time is fast and a real person is troubleshooting with you. I highly appreciated the attention.

RM

Ryan Moffett

05/14/22

5 out of 5

Simple and easy to use app

Simple and easy to use app, I use for my small business on my cell phone. It masks my personal number, does voice to text, and has a nice interface.

GA

Greg A

05/14/22

5 out of 5

"Easy to use and better than Google Voice"

What do you like best about OpenPhone? It's very easy to use and cost effective and I found it to be much better than Google Voice service that I switched from. I love that I can customize my business hours as well as create voicemails and text message replies for all scenarios.

AU

Anonymous User

05/14/22

5 out of 5

"OpenPhone Review"

What do you like best about OpenPhone? The ease of use, the fact calls never drop. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].