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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1451-1460 out of 2093

AU

Anonymous User

06/18/22

5 out of 5

"OpenPhone is great"

What do you like best about OpenPhone? Customer service was great. I have a reliable phone presence in Canada with my original mobile number while I travel abroad. Reliability of the iOS app and quality of the voice call.

AA

Admin A

06/18/22

5 out of 5

"Awesome Digital Phone Service - Highly recommend !!!! Stable and affordable"

What do you like best about OpenPhone? Clean interface, Clear calls, Strategic design and workflow. What do you dislike about OpenPhone?

AA

Admin A

06/18/22

5 out of 5

"Awesome Digital Phone Service - Highly recommend !!!! Stable and affordable"

What do you like best about OpenPhone? Clean interface, Clear calls, Strategic design and workflow. What do you dislike about OpenPhone?

AU

Anonymous User

06/18/22

5 out of 5

"OpenPhone is great"

What do you like best about OpenPhone? Customer service was great. I have a reliable phone presence in Canada with my original mobile number while I travel abroad. Reliability of the iOS app and quality of the voice call.

EL

Eric L

06/17/22

5 out of 5

"Perfect Phone Solution for a Small Business with an Exceptional User Experience!"

What do you like best about OpenPhone? Setup and onboarding was easy and the platform is clean and intuitive. What do you dislike about OpenPhone?

EL

Eric L

06/17/22

5 out of 5

"Perfect Phone Solution for a Small Business with an Exceptional User Experience!"

What do you like best about OpenPhone? Setup and onboarding was easy and the platform is clean and intuitive. What do you dislike about OpenPhone?

KM

Karen M

06/16/22

5 out of 5

"Super great customer service!!!"

What do you like best about OpenPhone? I've been using this over two years, also connected two of my friends! Are use different provider before it's not even close to open phone! Definitely recommend it!!!!

KM

Karen M

06/16/22

5 out of 5

"Super great customer service!!!"

What do you like best about OpenPhone? I've been using this over two years, also connected two of my friends! Are use different provider before it's not even close to open phone! Definitely recommend it!!!!

AU

Anonymous User

06/15/22

5 out of 5

"Highly Recommend"

What do you like best about OpenPhone? I love the interface and the ease of use. I really appreciate the draft element of messaging and the saved templates. What do you dislike about OpenPhone?

AU

Anonymous User

06/15/22

5 out of 5

"Highly Recommend"

What do you like best about OpenPhone? I love the interface and the ease of use. I really appreciate the draft element of messaging and the saved templates. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].