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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1381-1390 out of 2093

J

J.R

07/20/22

5 out of 5

Open phone is an amazing virtual phone service.

Open phone is an amazing virtual phone service, it worked pretty well on all the devices I tested it on, also the customer support is quite good. The texting interface is slick and usable, and allowed me to text quite better than on my regular phone. I'd say overall it's a bit expensive, but the quality of the service seems to justify it, to me.

AU

Anonymous User

07/19/22

5 out of 5

"Very good"

What do you like best about OpenPhone? I liked most the support and the easy way to start the porting process. Even when I had problems in not receiving the acceptance sms from old carrier, the openphone tem has been helpful and fast.

E

Elenita

07/19/22

5 out of 5

Ease of use

Ease of use, convenience, attentive customer service & relevant updates from emailers.

B

Babak

07/18/22

4 out of 5

I'm using OpenPhone for around 4…

I'm using OpenPhone for around 4 months. totally I'm happy with that. The problems that I have with that are: 1- can't receive SMS from some senders. 2- Some times the volume level of voice is low and can't hear it well.

OA

Olujimi A

07/18/22

5 out of 5

"Wonderful Business Product and Service!"

What do you like best about OpenPhone? The ease of use. It was simple to set up. What do you dislike about OpenPhone?

P

prem

07/17/22

5 out of 5

Wonderful app

Date of experience: July 18, 2022

P

prem

07/17/22

5 out of 5

Wonderful app

Date of experience: July 18, 2022

S

stephen “PyPapa” m

07/17/22

5 out of 5

What I really like the most about…

What I really like the most about OpenPhone is how it is very easy and straightforward to use. The tool is very efficient in getting my messages (sent & received).

J

Jorgen

07/17/22

5 out of 5

Great service

Great service. Highly recommend it.

N

Nadir

07/17/22

5 out of 5

Awesome application

Efficient, great user experience

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].