OpenPhone Reviews in July 2026: User Ratings, Pros & Cons
Streamline your business calls, anytime, anywhere.
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Starts from $10 / User / Month
OpenPhone Reviews & Ratings
OpenPhone pros and cons
Reviewers describe an intuitive, polished interface that is easy to set up and use.
Customer service is frequently praised as responsive and helpful.
Users find it economical and affordable compared to alternatives like RingCentral and Line2.
Collaboration features like shared threads and SMS help teams support customers together.
One long-term customer found support frustrating and slow when technical issues arose.
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Showing 1361-1370 out of 2093
AU
Anonymous User
08/02/22
"OpenPhone is amazing"
What do you like best about OpenPhone? For a small business, OpenPhone checks so many boxes. The basic CRM functionality is very helpful. I love the web app, and the ability to tex from my computer.
HW
Helena W
07/31/22
UNACCEPTABLE jittery call quality EVERY time and support isn't helping
I joined OpenPHone literally to get a solution for my SMB for phone calling. What I got was a VoIP that relentlessly gives me horrible jitter, audio lag, static, and/or cutting in and out sound quality on ALL of my phone calls even when i am connected to high-speed Wifi (yes, I am taking screenshots and checking my speed test. I've been on more than one Wifi network as well as high-speed LTE and 5G when using OpenPhone. and every single time with the iOS app, It's causing me to resort to ...
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NH
Nathan H
07/31/22
"Well priced business phone system for new or big companys."
What do you like best about OpenPhone? Like that the pricing is on point if your new business and or a small business that just needs a phone number that multi people can access calls and or messages. It's nice that it just works plus allows you to port in numbers as well.
WB
William B
07/28/22
"OPENPHONE 😃 >>>>>>>> AIRCALL 🤮"
What do you like best about OpenPhone? It's so easy to track what has been said between our customer service department and customers. We can also mark conversation and call in « Done » which helps us track what has been done.
MH
Mandy H
07/28/22
"Great App & Fab Customer Service!"
What do you like best about OpenPhone? Good, prompt & helpful customer service. What do you dislike about OpenPhone?
AU
Anonymous User
07/28/22
"Huge Timesaver and Stress Reliever"
What do you like best about OpenPhone? Too many things to mention. Great to have both desktop version and mobile version. So many great applications involving communiation via text or voice.
AC
Alejandro C
07/28/22
"I have already recommended OpenPhone to two of my colleagues"
What do you like best about OpenPhone? OpenPhone has a lot of good features for a competitive price What do you dislike about OpenPhone?
AU
Anonymous User
07/27/22
"Project Manager & Interior Designer"
What do you like best about OpenPhone? My favorite thing about open phone is the voice to text option and honestly how user friendly it is once its been set up. I had a team walk me through the initial steps and it really benefitted me and my company!
AU
Anonymous User
07/27/22
"Great alternative to separate work phones"
What do you like best about OpenPhone? OpenPhone creates an incredibly professional and polished first impression for clients. We love that it's affordable and convenient (especially compared to having separate phones/plans with traditional carriers), with the bonus of features like a phone menu, automatic replies, and internal collaboration/messaging.
HL
HandyHumans LLC
07/26/22
Great customer service
Great customer service. Customer experience focused-- always creating new features, good helpful communication. -Good phone service I switched over from another company and am much happier with OpenPhone!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].