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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1331-1340 out of 2093

AU

Anonymous User

08/05/22

5 out of 5

"Amazing "all-in-one" platform."

What do you like best about OpenPhone? Powerful and comfortable UI, all features are arranged on an easy layout which is so cool to use on a daily basis. What do you dislike about OpenPhone?

AU

Anonymous User

08/05/22

5 out of 5

"Great solution for business phone"

What do you like best about OpenPhone? The app works well alongside my phone's phone app. It can interrupt my calls outside of the app and offer me the option to put my current call on hold so it is as if I only have one "phone".

RR

ROBERT R

08/05/22

1.5 out of 5

"Very uncertain about the product"

What do you like best about OpenPhone? Is good intuitive build. Most important is twice cheaper than the competition. No hidden costs.

AU

Anonymous User

08/05/22

5 out of 5

"Great service and support."

What do you like best about OpenPhone? The ease of managing my team on the apps What do you dislike about OpenPhone?

AU

Anonymous User

08/05/22

5 out of 5

"We are very happy with OpenPhone"

What do you like best about OpenPhone? The interface is easy to use and we can quickly add or remove employees from certain phone lines as needed. In particular, we are happy with how many features OpenPhone has for round robin batching, voicemails, and keypad menus. I hope they continue to refine these features and add new ones like the callback systems that you see more and more these days when calling big companies.

AU

Anonymous User

08/05/22

5 out of 5

"Great Business Phone Solution"

What do you like best about OpenPhone? Great audio quality. Easy to configure where calls go and how messages are handled. Excellent customer support! What do you dislike about OpenPhone?

MJ

Matthew J

08/05/22

5 out of 5

"Great product, great value!"

What do you like best about OpenPhone? Openphone is so easy to use, the fact that I can make unlimited calls/texts to anywhere in Canada/ USA for a flat rate is insane! Also, love that voicemails are transcribed and that all calls can be recorded. OP has been a lifesaver as a business line for a few years now and will continue to use its services forever.

NM

Neal M

08/05/22

5 out of 5

"I’ve been using OpenPhone for my service business for two years now, don’t know what I’d do without"

What do you like best about OpenPhone? Open phone always me to combine my personal phone and business phone together on one phone but keeps the two totally separate. Love carrying just one smart phone!

AU

Anonymous User

08/05/22

5 out of 5

"Incredible service"

What do you like best about OpenPhone? How easy it is to make and receive calls using the app. What do you dislike about OpenPhone?

CB

Connor B

08/05/22

5 out of 5

"Best Option for business line"

What do you like best about OpenPhone? The user interface is clear and easy to use. It is smooth moving between the desktop app for the office and my phone on the go. It is also reasonably priced for a second line; I've made hundreds of phone calls a week and have never had a problem!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].