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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1311-1320 out of 2093

AU

Anonymous User

08/05/22

4.5 out of 5

"Awesome Business Phone"

What do you like best about OpenPhone? It's cheap, works great and has integrations with other apps we use to run our business. What do you dislike about OpenPhone?

RG

Rachel G

08/05/22

5 out of 5

"Open Phone has been a life saver"

What do you like best about OpenPhone? Open Phone is available on mobile and web What do you dislike about OpenPhone?

AU

Anonymous User

08/05/22

4.5 out of 5

"Probably the best VoIP business solution for SMBs"

What do you like best about OpenPhone? OpenPhone has a simple, easy-to-use, intuitive yet powerful user interface and a very responsive customer service team. Even the co-founder / COO Daryna would answer and respond to customer feedback emails; that was amazing!

AU

Anonymous User

08/05/22

4.5 out of 5

"Great cloud voip system for the price."

What do you like best about OpenPhone? The price for the service is affordable for a small business. I like how the company supports all platforms and continues to grow additional features.

AU

Anonymous User

08/05/22

4.5 out of 5

"Great cloud voip system for the price."

What do you like best about OpenPhone? The price for the service is affordable for a small business. I like how the company supports all platforms and continues to grow additional features.

AU

Anonymous User

08/05/22

4.5 out of 5

"Very useful, great support staff, some bug here and there."

What do you like best about OpenPhone? Ease of use and set up, great support team, clear cost structure, really decent pricing. The customer support was stellar each time I had to speak to them.

AU

Anonymous User

08/05/22

5 out of 5

"OpenPhone, So much better than Google Voice!"

What do you like best about OpenPhone? OpenPhone is accessible via the mobile as well as through the desktop version. The easy functionality is impressive. I also like that anywhere I have wifi, I have access to my US based phone number as do my contacts and teams around the world.

AG

Alex G

08/05/22

5 out of 5

"Great product!"

What do you like best about OpenPhone? The integration with zapier to automate responses and tasks. Also the option to easily record calls, and assign team members messages

JW

Jeff W

08/05/22

5 out of 5

"Great app for keeping your number when moving"

What do you like best about OpenPhone? Provides a loal number over the internet. Also supports messaging. I use Openphone to keep my local cell number while I am in Europe.

AZ

ahmed z

08/05/22

5 out of 5

"Open phone review plus"

What do you like best about OpenPhone? Fast, efficient, helpful, knowledgable, + What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].