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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1301-1310 out of 2093

PK

Pradeep Kumar R

08/06/22

5 out of 5

"Has made my business in the United States hassle free"

What do you like best about OpenPhone? It's made it very easy to do business with all my American clients. It wouldn't have been easy to do so without an American phone number. And having it has also helped with the companies credibility.

AU

Anonymous User

08/06/22

5 out of 5

"Great tool!"

What do you like best about OpenPhone? I love the simplicity of the tool and interface. I also love that it can integrate with our CRM, Hubspot. What do you dislike about OpenPhone?

MB

Matthew B

08/06/22

5 out of 5

"OpenPhone is good for business phone use"

What do you like best about OpenPhone? I like the ability to call or text clients depending on their preferences. What do you dislike about OpenPhone?

RC

Robert Cris J

08/06/22

5 out of 5

"Hassle-free experience"

What do you like best about OpenPhone? It’s app and web based platforms work well. Never had an issue receiving calls and messages, can be used both on my iPhone or browser

AU

Anonymous User

08/06/22

5 out of 5

"Works great for Business in Canada"

What do you like best about OpenPhone? Customer service is great! I live in USA it works very well for my business in Canada. I can text and call from my different phone numbers without a problem

PS

Patrick S

08/05/22

5 out of 5

"Most Definitely Recommend this app for those working abroad"

What do you like best about OpenPhone? I really love this app. My connectivity to my clients in the US through this app is as if I was still inside the states. I highly recommend this app for anyone working abroad.

AU

Anonymous User

08/05/22

4.5 out of 5

"Probably the best VoIP business solution for SMBs"

What do you like best about OpenPhone? OpenPhone has a simple, easy-to-use, intuitive yet powerful user interface and a very responsive customer service team. Even the co-founder / COO Daryna would answer and respond to customer feedback emails; that was amazing!

RA

Richard A

08/05/22

4.5 out of 5

"Reliable Business Phone"

What do you like best about OpenPhone? The interface is very intuitive, and the quality of the calls has been excellent. As a work-from-home business phone alternative, it has been a very reliable experience.

CA

Cindy A

08/05/22

5 out of 5

"Relatively positive"

What do you like best about OpenPhone? That I know when I get a call it's coming in on OpenPhone. What do you dislike about OpenPhone?

AU

Anonymous User

08/05/22

5 out of 5

"Great alternative to getting a second phone line"

What do you like best about OpenPhone? I love OpenPhone because, first of all, I do not have to give my regular cell phone number out to business clients. The best thing is that I can very easily copy and paste text messages without having to use my iPhone. It is super easy to attach photos, also. Plus it is simple to keep track of who I am communicating with as well as the messages that I send.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].