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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1251-1260 out of 2093

AU

Anonymous User

08/18/22

5 out of 5

"Excellent service with someone on the other side to help you when you need it"

What do you like best about OpenPhone? The ease of setting up a new number, using some filters to find the one I like best, and installing the app on my smartphone which works smoothly. Also the speed and friendliness of the support team in answering my questions.

KP

Keith P

08/18/22

5 out of 5

"I tell all my customers about OpenPhone"

What do you like best about OpenPhone? I like how the app works both on your phone and also on a desktop computer What do you dislike about OpenPhone?

AU

Anonymous User

08/17/22

5 out of 5

"Great option to hide your personal number if you're a solopeneur or small business."

What do you like best about OpenPhone? It feels very intuitive. Nothing was too complicated. What do you dislike about OpenPhone?

AU

Anonymous User

08/17/22

5 out of 5

"Great option to hide your personal number if you're a solopeneur or small business."

What do you like best about OpenPhone? It feels very intuitive. Nothing was too complicated. What do you dislike about OpenPhone?

AP

Amanda Petros

08/16/22

1 out of 5

Most Pathetic Company for getting a…

Most Pathetic Company for getting a virtual phone number, they cancelled my subscription all of sudden and never told me the reason/valid reason for blocking and cancelling my number. I was in touch with alot of clients through the number they gave me to use, but all of sudden they blocked my account, I didn't only lose a phone number but also lost a lot of clients and contacts. The most horrible company I have ever used. Also, their customer support is pathetic and they don't answer properly.

WI

Wallace II P

08/15/22

5 out of 5

"Excellent support"

What do you like best about OpenPhone? OpenPhone allows me to get a US line at a very affordable plan based on high quality support. I've a very good experience with its technology. So far so good!

EM

Edgar M

08/15/22

4.5 out of 5

"Has what I need, nothing more, nothing less."

What do you like best about OpenPhone? The fact that it integrates with Hubspot is a big plus for me, very simple to use. What do you dislike about OpenPhone?

AU

Anonymous User

08/15/22

5 out of 5

"Intuitive to use, affordable, and powerful for the price."

What do you like best about OpenPhone? Works on all platforms and very easy to administer. What do you dislike about OpenPhone?

AU

Anonymous User

08/15/22

5 out of 5

"Intuitive to use, affordable, and powerful for the price."

What do you like best about OpenPhone? Works on all platforms and very easy to administer. What do you dislike about OpenPhone?

LG

Lourdes G

08/15/22

5 out of 5

"It's veery easy to use"

What do you like best about OpenPhone? It's easy to use and can personalize with your preferences What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].