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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1241-1250 out of 2093

FS

Frank S

08/18/22

4.5 out of 5

"Solid, Affordable VOIP for Small Businesses"

What do you like best about OpenPhone? My favorite aspect of OpenPhone is its simplicity. The mobile app has a straightforward user interface and a good user experience. It's easy to view calls and texts, make calls, etc. The ability to record incoming calls is phenomenal. Also, I love the ability to set business hours and automatically swap voicemails, as well as the ability to activate the autoresponder. It's powerful.

AU

Anonymous User

08/18/22

4.5 out of 5

"Great alternative to typical phone service"

What do you like best about OpenPhone? OpenPhone being cloud-based allows you to have consistent communication with customers in and out of the office. The service allows you to text, and call seamlessly and has the ability to communicate appointments posted in our Square calendar.

AS

Anand S

08/18/22

4.5 out of 5

"Great virtual mobile phone line service provider"

What do you like best about OpenPhone? The onboarding and the eSIM activation are unbelievably fast and efficient. You can set up the whole thing in under 20 mins. The instruction to activate the eSIM for iPhone was a breeze for me and I never called the support desk. You only need to make sure you have your data source. It works almost like a WhatsApp voice call. The added advantage is that you can have multiple new mobile numbers under the first line. For a small business, this is an ...

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AU

Anonymous User

08/18/22

4.5 out of 5

"Great for startups, side hustles or scaling business"

What do you like best about OpenPhone? There are so many things that open phone gets right. Most important is being able to answer phone calls on my phone without giving out my personal number. I love the ease in which I can use the app.

AU

Anonymous User

08/18/22

5 out of 5

"I have really enjoyed the many features; Customer Service is very quick to answer issues"

What do you like best about OpenPhone? Being able to nicely organize contacts, have vacation and out of office settings easily setup, being able to see all phone and text activity in one place and having it on desktop and mobile, with easy to use applications

BL

Bruno L

08/18/22

5 out of 5

"Outstanding service, amazing value"

What do you like best about OpenPhone? OpenPhone's simplicity is its competitive advantage. The iOS and web applications are fairly easy to use. What do you dislike about OpenPhone?

IG

Italo G

08/18/22

5 out of 5

"Very useful for having a second number that’s US based!"

What do you like best about OpenPhone? I love that it's so easy to use, it lets you sign up fast and use it quick What do you dislike about OpenPhone?

SV

Stephen V

08/18/22

5 out of 5

"Game changer for small churches!"

What do you like best about OpenPhone? I love the ability to have a separate talk and text number with business hours that shares the same phone as my personal cell, while making it clear if the incoming call is business or personal.

TS

Tato S

08/18/22

5 out of 5

"Simple and perfect"

What do you like best about OpenPhone? It is very easy to open an account and obtain a U.S. phone number. The platform is simple to use, with no complexities. It has everything you need for a business phone.

FP

Frank P

08/18/22

5 out of 5

"Makes life easier"

What do you like best about OpenPhone? Open phone is incredibly easy to use. The ability to record calls is extremely helpful as I am talking to a lot of clients. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].