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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1231-1240 out of 2093

AU

Anonymous User

08/18/22

5 out of 5

"We've been very happy with Open Phone as both a provider of affordable IDD service and our US number"

What do you like best about OpenPhone? Voice quality is clear wherever I am. Web app is well designed. What do you dislike about OpenPhone?

SB

Steven b

08/18/22

5 out of 5

"OpenPhone was our choice and so glad we did ."

What do you like best about OpenPhone? After long research on different companies to do business with... The customer service has always answered all our questions in a timely matter. The set up is easy and fast and we have not had any hiccups yet.

OG

Octavio G

08/18/22

5 out of 5

"Best Online US number for small business or Free lancers"

What do you like best about OpenPhone? Open Phone is available is both my computer and mobile phone making it easy to see or hear incomming calls as a digital nomad, this service is prefect if you need a US based number but tend to travel a lot for work.

AL

Alex L

08/18/22

4 out of 5

"Great for keeping my number alive and usable while living abroad. Some issues with audio quality."

What do you like best about OpenPhone? Great cross-platform GUI, great prices, great customer service. What do you dislike about OpenPhone?

AU

Anonymous User

08/18/22

2 out of 5

"Not the best not the worst option"

What do you like best about OpenPhone? I like that open phone has voice-mail and supports group messaging. What do you dislike about OpenPhone?

JN

Julija N

08/18/22

4.5 out of 5

"Couple of hickups here and there but overall a very good product for an affordable rate."

What do you like best about OpenPhone? Low cost. Ability to have mulptiple phone numbers within 1 account. What do you dislike about OpenPhone?

JL

Jimmy L

08/18/22

4.5 out of 5

"Really convenient and low-cost solution"

What do you like best about OpenPhone? The ease to use, the fact that it gives you a real number and that you can manage all your communications with your team.

AU

Anonymous User

08/18/22

4.5 out of 5

"Keeping your previous phone number: amazing!"

What do you like best about OpenPhone? Being able to have my Canadian phone number while in the USA is very uselful. What do you dislike about OpenPhone?

WN

Wendell N

08/18/22

4.5 out of 5

"As a solopreneur this is the best solution hands down!"

What do you like best about OpenPhone? Ease of use across multiple devices and customer support were very responsive. What do you dislike about OpenPhone?

BT

Badhan T

08/18/22

4.5 out of 5

"Best calling app with impeccable features."

What do you like best about OpenPhone? Openphone shows a lot of promises but not without any hurdles. Been using their services for a couple of months, they have had bugs, fixed them and also been adding features like tap to call, record and improving the whole stability of the UI which made the in-house experience of the app amazing, and that sometimes translates to efficient work.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].