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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1211-1220 out of 2093

JH

Jyll H

08/18/22

5 out of 5

"High Quality for Low Cost"

What do you like best about OpenPhone? Onboarding/training, ease of use/setup, and clear connections. What do you dislike about OpenPhone?

KW

Kristi W

08/18/22

5 out of 5

"Simple and useful"

What do you like best about OpenPhone? I love that I can have a business phone without needing to carry 2 phones. I can easily turn off notifications for hours I don't want bothered by business without needing to have multiple phones to maintain boundaries with clients. I love that it feels like I'm still using my regular phone and is very simple to use.

KW

Kristina W

08/18/22

5 out of 5

"Wonderful and Awesome Customer Service!"

What do you like best about OpenPhone? Wow! I love this app/phone service. Itis great and it works well and is user friendly 😃 Not only that but the customer success team , specifically Tiger and Coke, answered my questions quickly and in. A timely manner! Thank you so much.

AU

Anonymous User

08/18/22

5 out of 5

"Excellent!!"

What do you like best about OpenPhone? Having a second number is beyond helpful What do you dislike about OpenPhone?

JH

Jenna H

08/18/22

5 out of 5

"Creates Work-Life Balance"

What do you like best about OpenPhone? I love that I can have a completely different business phone on my personal phone with all the features of texting and sending pictures. I'm able to enter my business hours and have a separate voicemail whether I'm open or not. Very professional. Plus, I can access it on my iPad which is EXTREMELY helpful.

TW

Todd W

08/18/22

5 out of 5

"Love everything about it"

What do you like best about OpenPhone? My whole team can share seamlessly. Best collaboration! What do you dislike about OpenPhone?

AA

Aidan A

08/18/22

5 out of 5

"Open phone has proven to be an invaluable resource to several of my small businesses."

What do you like best about OpenPhone? It's hilariously affordable, and offers far more control, with easy-to-use settings for anything I could need, from business hours, a basic phone tree, and round robin support.

AU

Anonymous User

08/18/22

5 out of 5

"As a resident from Mexico, OpenPhone does wonders."

What do you like best about OpenPhone? Being able to have a US line and easily contacting people from there. There was never been downtime. What do you dislike about OpenPhone?

LD

Lee D

08/18/22

5 out of 5

"Clean, intuitive, clear sound, competent customer service."

What do you like best about OpenPhone? Anywhere you have access to the internet you have access to your customers via PC, Phone, or Tablet. What do you dislike about OpenPhone?

AA

Alexander A

08/18/22

5 out of 5

"Great phone App to use from anywhere"

What do you like best about OpenPhone? The phone app has a great GUI (Graphical user interface), You can chat with any Phone from web portal or phone app. You can choose the number based on your location.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].