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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1201-1210 out of 2093

MP

Maureen P

08/19/22

5 out of 5

"OpenPhone helps our business a lot."

What do you like best about OpenPhone? It is easy to navigate and understand with real-time customer service when help is needed. What do you dislike about OpenPhone?

AU

Anonymous User

08/19/22

5 out of 5

"Amazing experience"

What do you like best about OpenPhone? Full Control over the team. As i am the admin. i can monitor them completely What do you dislike about OpenPhone?

AU

Anonymous User

08/19/22

5 out of 5

"Great experience and customer support"

What do you like best about OpenPhone? The many features open phone provides and the features that are coming soon What do you dislike about OpenPhone?

AU

Anonymous User

08/19/22

5 out of 5

"Grateful For this service"

What do you like best about OpenPhone? It is affordable and has easy, fast set up What do you dislike about OpenPhone?

AU

Anonymous User

08/19/22

5 out of 5

"Open phone is very user friendly and also very high quality."

What do you like best about OpenPhone? It is convenient for me to use open phone as the interface is very user friendly and the open phone team is very helpful when it come to customer support.I have been using this for around an year and it is working very well

AU

Anonymous User

08/19/22

5 out of 5

"It Just Works"

What do you like best about OpenPhone? Good connectivity, very clean and user-friendly platform, and app/macbook/web-based are all well designed. What do you dislike about OpenPhone?

MZ

Margaret Z

08/19/22

5 out of 5

"OpenPhone works easily and very smoothly"

What do you like best about OpenPhone? OpenPhone just works! I created my account and immediately was able to easily use all the features. What do you dislike about OpenPhone?

AU

Anonymous User

08/19/22

5 out of 5

"Already Recommended"

What do you like best about OpenPhone? User interface is good - like that i can see recorded calls and it can pass it straight through to my customer management software. In professional services this information is critical.

MC

Mary C

08/19/22

5 out of 5

"Open phone is so easy to use!"

What do you like best about OpenPhone? I like the user friendly app. It integrates with your phone and has a lot of extra features that I didn't expect. What do you dislike about OpenPhone?

AU

Anonymous User

08/19/22

5 out of 5

"App and UX is super useful"

What do you like best about OpenPhone? Easy to use, you can add multiple phone numbers. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].