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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1141-1150 out of 2093

MJ

Matthew J

08/22/22

4 out of 5

"Overall a great option for small businesses."

What do you like best about OpenPhone? I like the ability to have an app on my computer and my cell phone. It makes having a business phone number easy without having to get a full phone system or 2nd cell phone.

KL

Kate L

08/22/22

5 out of 5

"Powerful tool for distributed teams!"

What do you like best about OpenPhone? I reside out of the US, but my clients are all over North America, so OpenPhone is a very handy app for me to stay connected with everyone. It's very user-friendly, when anyone leaves you a voicemail, tha app transcribes it into text - love this feature! Their support IS EXTREMELY helpful and always avaialble.

AU

Anonymous User

08/22/22

5 out of 5

"Expat who travels a lot"

What do you like best about OpenPhone? I enjoy the fact that it only needs an internet connection. I can use this phone anywhere I'm connected to internet. What do you dislike about OpenPhone?

MJ

Matthew J

08/22/22

4 out of 5

"Overall a great option for small businesses."

What do you like best about OpenPhone? I like the ability to have an app on my computer and my cell phone. It makes having a business phone number easy without having to get a full phone system or 2nd cell phone.

JC

Justin C

08/22/22

5 out of 5

"Hands Down one of the best communications application for any organisation"

What do you like best about OpenPhone? I have been using OpenPhone since almost 4 years now and I like the simple and easy to use user interface, their wonderful customer support as well as its availabilty on the web, desktop app and as a mobile app.

EV

Eric V

08/21/22

5 out of 5

"Awesome phone service"

What do you like best about OpenPhone? If I have to select only 1 thing I'd have to say the call recording. What do you dislike about OpenPhone?

OS

Olga S

08/21/22

5 out of 5

"Easy way to have a phone number for your business"

What do you like best about OpenPhone? Fast, simple, and easy to have a new number for your business. Friendly and helpful support. Extended settings: Auto record calls, business hours and voicemail can be set by your wish.

TB

Todd B

08/21/22

5 out of 5

"Easy to use, great for expats"

What do you like best about OpenPhone? Seamless from old to new service, easy to learn What do you dislike about OpenPhone?

AU

Anonymous User

08/21/22

5 out of 5

"Great product and service, better than Google voice and others"

What do you like best about OpenPhone? Simple yet versatile, product vision, mobile apps and desktop, collaboration features What do you dislike about OpenPhone?

KB

Kristi B

08/21/22

5 out of 5

"OpenPhone Review"

What do you like best about OpenPhone? The best thing that I have discovered about OpenPhone is that you can monitor and record all the conversations from each employee! We utilize these features to make sure that the correct information was given to the client and to protect ourselves. We also use the analytics feature to monitor if our employees are actually doing their job!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].