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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1131-1140 out of 2093

MC

maria c

08/23/22

5 out of 5

"A great way to communicate with clients and not using your own personal phone number."

What do you like best about OpenPhone? I like that I can use the OpenPhOne app at any time during the day, as well as I can send messages to clients. What do you dislike about OpenPhone?

TB

Tom B

08/23/22

5 out of 5

"Great service and a great price."

What do you like best about OpenPhone? With the price and convenience, I can access my account anywhere. What do you dislike about OpenPhone?

AU

Anonymous User

08/23/22

5 out of 5

"Communication and usability is great!"

What do you like best about OpenPhone? the ability to unread calls and messages What do you dislike about OpenPhone?

BR

Brian R

08/23/22

5 out of 5

"Great product for allowing me to have a US phone number"

What do you like best about OpenPhone? When dealing with organizations in the US, often their systems are not equipped to accept or dial/text non-US phone numbers. I use OpenPhone to work around this issue. I like how easy it is to set up my account / US number, then manage my US calls/texts via a browser or on my iPhone app. People in the US have no idea that they are actually talking/texting with me in another country.

AU

Anonymous User

08/23/22

5 out of 5

"So far its been very easy to use and the customer service has been excellent."

What do you like best about OpenPhone? The customer service is quick and responsive. What do you dislike about OpenPhone?

KV

Katie V

08/23/22

0 out of 5

"Great interface, but the phone doesn't work at all."

What do you like best about OpenPhone? We really like the user interface. The app itself in all of its forms is very nice. What do you dislike about OpenPhone?

DR

Dr Rishi S

08/22/22

4 out of 5

"OpenPhone is great!"

What do you like best about OpenPhone? Love the notes you can add. Keeps me a my team from going back and forth all the time. What do you dislike about OpenPhone?

DR

Dr Rishi S

08/22/22

4 out of 5

"OpenPhone is great!"

What do you like best about OpenPhone? Love the notes you can add. Keeps me a my team from going back and forth all the time. What do you dislike about OpenPhone?

NL

Nathan L

08/22/22

5 out of 5

"Much better than RingCentral"

What do you like best about OpenPhone? I love how many phone numbers you can have and the Team Chat feature is amazing. It reminds me a lot of Slack making it really easy to communicate with all my team members at the same time.

CJ

Coach Jay B

08/22/22

4.5 out of 5

"Great for organizing my team. Does what i need it to do for less $ than most"

What do you like best about OpenPhone? Lots of custom data fields available for our team to stay organized. Perfect for multiteams What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].