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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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Starts from $10 / User / Month

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1121-1130 out of 2093

AU

Anonymous User

08/24/22

5 out of 5

"The best virtual business phone SaaS provider"

What do you like best about OpenPhone? OpenPhone provides an inexpensive, easy-to-use virtual phone number with a wide range of tools for making that number work for you and your business. As someone who travels internationally for work 9 months out of the year, having a second virtual phone number (Google Voice is what I use for my personal needs) that allows clients to reach me anywhere in the world where I have an internet connection is awesome.

VG

Vince G

08/24/22

5 out of 5

"Perfect for the small business owner"

What do you like best about OpenPhone? 1) The cost - for small businesses, where every penny goes counts. Therefore, I did a lot of reasearch and OpenPhone beat out all of the competitors in terms of price

AU

Anonymous User

08/23/22

5 out of 5

"Very helpful & easy to use"

What do you like best about OpenPhone? OpenPhone helps us organize and collaborate more effectively. By being able to share 1 phone number we all stay on top of what's happening, and reduces the workload for each person. It also helps us isolate our work phone and text messages from our personal phones, so we can turn off when we need to.

NJ

Nigel J

08/23/22

5 out of 5

"Great customer service response"

What do you like best about OpenPhone? The ability to understand the issues and Worked with me to resolve the issues as against just sending me instructions.

AU

Anonymous User

08/23/22

5 out of 5

"Very reliable, user friendly, and a great overall experience"

What do you like best about OpenPhone? I lie having all my texts, calls, and voicemails together on one window. Also, the app is very snappy. What do you dislike about OpenPhone?

JS

Joshua S

08/23/22

4.5 out of 5

"OpenPhone is the first service that we’ve kept for more than a few months"

What do you like best about OpenPhone? I like that the UI is consistent across platforms making it easy to pick up and go regardless of device. What do you dislike about OpenPhone?

AU

Anonymous User

08/23/22

4 out of 5

"OpenPhone Review"

What do you like best about OpenPhone? Very easy to set up. I was able to download it and start using it in no time. What do you dislike about OpenPhone?

AU

Anonymous User

08/23/22

4.5 out of 5

"Easy way to stay connected while living abroad"

What do you like best about OpenPhone? Switching to OpenPhone was easy, fast and seems cost-effective. The team there is incredibly responsive — I used email exclusively and they were quick to respond to all my queries. And at $10/phone line per month with no upfront set-up costs, it was an ideal way for me to keep my U.S. mobile numbers when we moved overseas. Plus, the ability to call and text U.S. numbers for free means my U.S. clients don't feel a thing.

AU

Anonymous User

08/23/22

4 out of 5

"OpenPhone Review"

What do you like best about OpenPhone? Very easy to set up. I was able to download it and start using it in no time. What do you dislike about OpenPhone?

AU

Anonymous User

08/23/22

5 out of 5

"Open Phone is easy to use!"

What do you like best about OpenPhone? I like the ease of their system and company voicemails come straight into my inbox. What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].