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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1071-1080 out of 2093

DB

Dane B

08/29/22

3.5 out of 5

"Overall good but some frustrations."

What do you like best about OpenPhone? The ease of adding staff to new and existing numbers, the ease of business hours set up, and the mobile app. It helps my team stay connected across locations and time zones.

DA

David A

08/29/22

3.5 out of 5

"Open phone is simple to use and offers plenty of cheap or free phone number options"

What do you like best about OpenPhone? Open phone has access to a large pool of local and toll free numbers. You are able to perform vanity searches from their pool of numbers. After your 30-day trial, you are able to maintain your phone number even if you do not pay your bill.

AU

Anonymous User

08/28/22

5 out of 5

"Highly Recommended"

What do you like best about OpenPhone? The fluidity and functionality of the application. What do you dislike about OpenPhone?

BD

Ben D

08/27/22

5 out of 5

"Game-changing VOIP tool"

What do you like best about OpenPhone? Open phone has the best and most user-friendly interface for a VOIP phone I've encountered. The call quality is great -- as are the wrap around features!

OF

Owen F

08/27/22

5 out of 5

"Very Easy Porting Experience"

What do you like best about OpenPhone? I recently went through the process of porting my number to OpenPhone from Phone.com. I was having some technical issues w/ the latter and was looking for something new. OpenPhone is a lot more polished, and has some great features. The call quality on my test calls was very clear, and the interface is intuitive. I was concerned that porting my number would be difficult, but OpenPhone made the process incredibly easy. I found the needed information on ...

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AU

Anonymous User

08/27/22

5 out of 5

"Great for business and personal use"

What do you like best about OpenPhone? I can have multiple numbers, and integrate my contacts with all my services. What do you dislike about OpenPhone?

AC

Aaron C

08/27/22

5 out of 5

"Wow this is awesome!"

What do you like best about OpenPhone? Great support, simple and intuitive UI and really easy to use. What do you dislike about OpenPhone?

LP

Lori P

08/27/22

5 out of 5

"Great Way to Connect"

What do you like best about OpenPhone? Sreamlining the communication of our team. What do you dislike about OpenPhone?

AU

Anonymous User

08/26/22

2.5 out of 5

"the phone works terribly if you don't have strong wifi"

What do you like best about OpenPhone? anonymity with external clients that you talk to What do you dislike about OpenPhone?

AS

Avi S

08/26/22

3.5 out of 5

"Outbound salesteam and customer success team using Openphone"

What do you like best about OpenPhone? We like the UI and the fact that it is so easy to send messages and make calls. Integrations with CRMs and Slack means that we don't need to rely on checking Openphone to make sure we are on top of staying in touch with those who need to hear from us.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].