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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1061-1070 out of 2093

EW

Erik W

08/30/22

5 out of 5

"Excellent phone service for expats"

What do you like best about OpenPhone? I use this service primarily because I live overseas and need a US phone number. OpenPhone gets most text - except short messages from banks. Still, it has proven to be quite reliable. The sound quality is also excellent.

BC

Brent C

08/30/22

5 out of 5

"Great company for a business number!"

What do you like best about OpenPhone? Ease of use and a very good iPhone app. Very professional and flexible as to my business requirements. What do you dislike about OpenPhone?

TL

Taylor L

08/30/22

5 out of 5

"AR/AP Quality Manager"

What do you like best about OpenPhone? I like the internal commenting feature and that my team can respond asyc to one person from the same phone number. What do you dislike about OpenPhone?

JL

Jonathan L

08/29/22

5 out of 5

"Seamless, powerful, reliable and flexible."

What do you like best about OpenPhone? Great UI. iOS and Android apps work great. Responsive support team. Real time status updates on issue resolution. Easy to onboard new users, easier to use than other VOIP services.

GA

Geordyn A

08/29/22

5 out of 5

"OpenPhone is enjoyable and simple to use"

What do you like best about OpenPhone? My favorite feature is the ability to comment on voicemails and text messages so that I'm able to leave further context for other team members, and sometimes links, too!

CT

Casey T

08/29/22

2.5 out of 5

"Review of OpenPhone"

What do you like best about OpenPhone? it functions well as a communication tool for certain types of teams - ex, an account manager, their assistant, and a client. Is easy to use, layout is simple.

SW

Susan W

08/29/22

5 out of 5

"Love it!"

What do you like best about OpenPhone? I work in the field for most of my day. I can answer the phone and transfer calls back to the office staff. I can set DND while in meetings. Call recordings eliminate disputes about what was said.

BA

Bit-o-lodeon A

08/29/22

5 out of 5

"Open Phone Experience"

What do you like best about OpenPhone? The user interface and dashboard are easy to use and great. I also like the integrations. What do you dislike about OpenPhone?

AU

Anonymous User

08/29/22

5 out of 5

"Perfect Communication App...."

What do you like best about OpenPhone? I like that OpenPhone is so versatile and gives you the ability to keep your inbox very organized. It is perfect for my team of 4 working for a staffing agency. I also like that it offers a call recording feature and that it is so easy for us to use during our recruiting phases!

CT

Casey T

08/29/22

2.5 out of 5

"Review of OpenPhone"

What do you like best about OpenPhone? it functions well as a communication tool for certain types of teams - ex, an account manager, their assistant, and a client. Is easy to use, layout is simple.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].