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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 1011-1020 out of 2093

AU

Anonymous User

09/01/22

5 out of 5

"Easy to use and great desktop app"

What do you like best about OpenPhone? The desktop app is easy to use, and I love that when it rings on my phone it shows up as an OpenPhone call so I know it is a business call.

AU

Anonymous User

09/01/22

5 out of 5

"Great UI and flawless execution."

What do you like best about OpenPhone? Ease of use and seamless iOS and MacOS app design. What do you dislike about OpenPhone?

AU

Anonymous User

09/01/22

5 out of 5

"Seamless transition to OpenPhone"

What do you like best about OpenPhone? I can keep using my old phone number using the app. There is no reason to go with a phone service provider. I also love the fast and efficient customer service.

AU

Anonymous User

09/01/22

5 out of 5

"Really Excellent Software"

What do you like best about OpenPhone? There's so much about openPhone to like. The desktop and mobile UX are intuitive and just work smoothly and without problems. The connectivity is solid enough (not an audiophile, but it works for me). I haven't used a lot of other VOIP's, but when there's an option that is both best in class AND the most price competitive, it's a no-brainer. I also like their pricing model re users vs numbers. Furthermore, I also like that webhooks are a first-class ...

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MG

Michael G

09/01/22

4.5 out of 5

"Useful and Easy!"

What do you like best about OpenPhone? The design is extremely user-friendly and has an appealing aesthetic, and the service has always been reliable. What do you dislike about OpenPhone?

AU

Anonymous User

09/01/22

4 out of 5

"Savings and All my lines in one place"

What do you like best about OpenPhone? I like having all my lines in one place in an app that is easy to use. What do you dislike about OpenPhone?

AU

Anonymous User

09/01/22

4 out of 5

"Handy way to add a second line for business to your phone"

What do you like best about OpenPhone? Simple & easy to use - tracks calls & texts What do you dislike about OpenPhone?

AU

Anonymous User

09/01/22

4 out of 5

"User Friendly"

What do you like best about OpenPhone? It's easy to upload contacts and make updates or changes. This App is user-friendly and doesn't need too much time to get in the leads. I love the connection, knowing that this is a VoIP provider. The link and interaction between users are superb.

AU

Anonymous User

09/01/22

4 out of 5

"Savings and All my lines in one place"

What do you like best about OpenPhone? I like having all my lines in one place in an app that is easy to use. What do you dislike about OpenPhone?

MR

Moaz R

09/01/22

4.5 out of 5

"Amazing customer support"

What do you like best about OpenPhone? The web application is so good also the customer service What do you dislike about OpenPhone?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].