Opayo Reviews in June 2026: User Ratings, Pros & Cons

Very helpful thank you

Date of experience: November 28, 2022

Stepanka was very helpful and resolved…

Stepanka was very helpful and resolved my issues. Very friendly and professional to talk to on the phone.

Michelle Toner - First class customer support

Michelle Toner was absolutely amazing. Personal, patient and knowledgeable. We have been having card payment issues with no real path to follow regarding where the issue lay. Michelle took time to go through everything and assist in figuring out what the problem was without making me feel I was taking too long. Honestly can’t thank her enough m.

Made it very easy

Made it very easy, Quick and efficient.

A Well Deserved 5 stars

There is a lot of bad customer service out there but this was pleasant, stress free and my issue was resolved at the end of the call. A well deserved 5 stars

Had no idea what I was doing but they…

Had no idea what I was doing but they were very calm and understanding until i did! Thank you very much

They answered the phone quickly

They answered the phone quickly. My query was dealt with by a well-motivated, knowledgeable person who solved the issue in quick time.

Someone to speak to

I emailed and got a phone called from Keith who help me set up new users and was very helpful.

Good support and friendly staff

Stuart was very helpful

Review for Simon (formerly of Ashington)

Simon was very easy to chat to and helped me solve the issues I was having and talk me through things step by step. He let me know that he was there until 8pm and just to ask for him for any queries or further help. This made it easier as to not talk to someone new and explain everything from scratch.