Opayo Reviews in June 2025: User Ratings, Pros & Cons

CUSTOMERS SERVICE

Date of experience: January 20, 2023

Quick and efficient

Quick and efficient. Great work!

Excellent customer service from Opayo…

Excellent customer service from Opayo overall, from initial enquiry through on boarding to support. I am particularly impressed and grateful for the rapid response to my questions - thank you Debbie, Ross, James and Daniel, your quick replies, support and guidance have been exemplary. From my experience so far I would, without hesitation, recommend Opayo to any company looking for a payment processor.

Excellent Customer Care

Date of experience: January 19, 2023

problem solved

New 2 step security was sending codes to our old defunct email address. This meant that we couldn't get access to our online statements. A call to customer service had us back up and running in under 2 minutes. So helpful! Thank you.

Antoni cabani was very patient

Antoni cabani was very patient, and very helpful. A calming influence

very efficient and clear guidance

Magdelena Karpinska was call handler and guided me through first stage of reporting and navigating dashboard, very efficient and clear to understand.

He is very good to give me reply kindly…

He is very good to give me reply kindly 👍🏼

Yohan was terrific.

Yohan was terrific.. He explained what PCIs were how to manage then. Open the account online to retrieve our statements. Fantastic! Thanks again Barbara Baker

CHRISTIAN YOU MADE MY DAY SO MUCH…

CHRISTIAN YOU MADE MY DAY SO MUCH EASIER I CAN'T THANK YOU ENOUGH, I WAS IN SUCH A MUDDLE WITH SOME PAYMENTS AND YOUR PATIENTS WAS VERY MUCH APPRECIATED. THANK YOU