Opayo Reviews in June 2025: User Ratings, Pros & Cons

Excellent

Excellent! Problem resolved really quickly!

I was nervous ringing for help because…

I was nervous ringing for help because i dont understand IT and technical terminology, the advisor explained the issue in a way that i can understand. I came away thinking i would be able to ring again and not be afraid. thank you Christopher

The information supplied from your…

The information supplied from your support team to get my query resolved.

Great help.

Great help and advice from Simon. Top lad.

Christopher was very helpful, many thanks!

I spoke to an incredibly efficient and helpful individual named Christopher, who was quick at dealing with my query and helped me unlock the riddle of our Admin account user/login. Pleasant experience speaking to him and he is a credit to Opayo, many thanks.

excellent staff and service

Date of experience: January 24, 2023

Great Service

Very friendly, knowledgeable and answered my query very efficiently. Good Job!

Had a technical issue with fraud rules…

Had a technical issue with fraud rules on SagePay. The agent I connected with was very quick to identify the issue with some rules sets. Thanks to Keith Armstrong at Opayo for sharing knowledge and some tips.

Very helpful online customer services

Very helpful online customer services. Clearly explained how to set up and what the different options meant.

Online payment issues Resolved

We called and got through Amir , which although was not on the online shopping customer care he said he has the knowledge to help and he did just that. Advised on every step we had to take to sort out an issue with payments on our website for the last few months. All got resolved over a few minutes call ! Very Happy with the result and experience!