Opayo Reviews in June 2025: User Ratings, Pros & Cons

Gave me much better rates as a new…

Gave me much better rates as a new business!!!

Very help and efficient.

Date of experience: February 01, 2023

Customer Service from James Buckle was…

Customer Service from James Buckle was great, knew exactly what needed to be done by our developers.

Answered all questions quickly

Date of experience: January 31, 2023

Thank you to all team xxxxx

Thank you to all team ARLYN THANK YOU THANK YOU I spoke with Arlyn Aleman very very helpful from helping me plus she was very calm and explained everything Thank you again Arlyn xxxxx

Excellent service

Excellent service - prompt and helpful and solved my query

Great Assistance

very helpful and solved issue.

Obi Nwokedi has been very helpful

Obi Nwokedi has been very helpful all the way through setting up my account. I can't yet comment on any other customer service as have not experienced any further interaction at this stage.

Customer support

Customer support, my issue all sorted in a few minutes

5* for Rhys and Keith!

I spoke to Rhys today for fraud screening and he was incredibly helpful (as ever) with my queries. I have worked with Rhys for around six years now, and he has always been a friendly voice at the other end of the phone who knows exactly how to interpret the information in front of him in the way we want it to give us the best chance of detecting fraudulent transactions. Rhys is also equally skilled in handling technical queries. The same can be said for Keith, who I have had the pleasure of ...