Opayo Reviews in June 2025: User Ratings, Pros & Cons

Simon is very friendly and helpful!

Date of experience: April 04, 2023

Can't praise Simon enough

Can't praise Simon enough. If I could give 10 stars I would! He is super efficient, and most importantly incredibly knowledgable about the ins and outs of Sagepay aka Opayo and so professionally gets quickly to root cause / trouble shooting the most difficult of issues. Thank You Simon!!

Five star service

I needed some technical help and I got through to Simon straight away. He couldn't have been more helpful, he resolved my issue and also escalated another query I had as that was more complex. He was more than happy to help and I like that I can speak to someone rather than spend time talking online.

Really helpful and friendly call handler

Rang Opayo today. The call handler was very friendly and able to solve my problem easily

Just robbed me 367 pounds !!!

This company charged me over 300 pounds after 10 months of my account was closed just robbed !!!!

Opayo customer service

The guy, I think was called Simon was superb in sorting out the problem and superb in communication..Opayo have superb customer services..Brilliant.

We've being using Opayo/Sage Pay for…

We've being using Opayo/Sage Pay for years and have found it very reliable and the support is excellent.

So extremely helpful

My interaction with Opayo today was great. Minju was not only extremely knowledgable but she was very very helpful and so very patient with me. She helped me to download the software I needed and talked me through a test use of the software.

excellent just perfect the job was…

excellent just perfect the job was carried out professionally and quick.

Great experience with Aaron today

Great experience with Aaron today. We've just signed up with Elavon and Aaron was great showing us around the Elavon Connect portal and answering my 100 questions! Thanks again Aaron