Opayo Reviews in June 2025: User Ratings, Pros & Cons

Extremely patient and helpful staff…

Extremely patient and helpful staff member guided me to the information I required. She was most helpful in ensuring I discovered what I was after.

Great service

Great service - issue was promptly resolved

Opayo / Elavon Support

We've been dealing with Opayo/Elavon for a number of years and always found their support an excellent resource to check policy and make changes for our clients. We have found staff friendly and pleasant on their demeanour and knowledgeable of how to resolve issues we've had. We look forward to more of the same in the future!

Fantastic service

Fantastic service, machine is brilliant and very fast, payments into bank are fast. Would recommend these guys.

Very friendly and knowledgeable about…

Very friendly and knowledgeable about all the products, explained the different options and helped me choose the the right one for our company.

The contact at the Elavon support…

The contact at the Elavon support department was very helpful, patient and polite dealing with a longstanding query. 10/10 for excellent service. A pity that the handover from Payacard to Elavon was not as straightforward and would not recommend Elavon for a credit card facility.

Tim was very helpful & got me on track…

Tim was very helpful & got me on track quickly

Customer servce agent was very helpful…

Customer servce agent was very helpful and clear.

Friendliness and patience

Date of experience: June 13, 2023

Fast and comprehensive response as…

Fast and comprehensive response as always when I have a query with our account