Opayo Reviews in June 2025: User Ratings, Pros & Cons

Great support from Daniel setting up…

Great support from Daniel setting up pay by link. Very knowledgeable and patient.

Great service from Chris

Great service from Chris. He always gets back to me and deals with any questions. The transactions have taken 2-3 days to come through but I'm not sure if that is standard.

I am new to Opayo/Elavon and struggling…

I am new to Opayo/Elavon and struggling as the business is 18 years old and the past user has left the company without warning...Amir was patient, and caring and helped to guide me through a process to add me as a user and take the last person off.

EXCELLENT SERVICE

Date of experience: June 22, 2023

Extremely helpful

Quick to answer the phone, Stuart King was extrememly helpful in identifying and rectifying the issue.

Danial knew exactly what I was talkng…

Danial knew exactly what I was talkng about and gave me the infor I needed immediately.

All good team is friendly and helpful

Date of experience: June 19, 2023

IT technophobe rescued!

I needeD to call a couple of times today as I was struggling to set up my new card reader. Steven Hazelwood and Cezary were really patient and helpful. Thank you.

Thank you Simon! 😊👍🏻

It's always a pleasure to speak to Simon. He's not only a ray of sunshine, but also provides the required information in a clear format than helps enable us to get the most out of the information given. I've spoken to Simon many times over the last two and a half years and don't have one bad thing to say about the customer service he provides. Thank you Simon!

The customer representative was polite

The customer representative was polite, courteous and knowledgeable