Opayo Reviews in June 2026: User Ratings, Pros & Cons

good advice

My enquires was handle very well and I received the correct information

Fast and friendly service thank you

Mohammed Abdulkarem was able to help me right away with kind and clear instructions. He understood the problem and sorted my shopify intergration in a very fast and friendly manner. Diolch yn fawr!

The tech support Minju was brilliant

The tech support Minju was brilliant. I was trying to get this resolved since morning and no one could give me a straight answer whereas it was as simple as telling us to try different email addresses and it worked.

Daniel was helpful knowledgeable and…

Daniel was helpful knowledgeable and really got me the information that I needed in a quick and efficient manner. The whole experience was easy thanks to the call back and advice was quickly put into place.

Challenging task to identify and correct a problem with a credit-card integration

This is regarding support we received this afternoon from Elavon. This support agent was very very good. This was a complex issue but Amir very quickly picked up my not so perfect explanation of the problem. Based on his professional experience, he then described how the problem that he quickly identified, could be corrected. We will need a further session to complete this work but I am very confident that Amir will help complete this work - I have been very impressed, thankyou.

Fast response and really helpful

Fast response and really helpful - helped me understand my issue and how to resolve the problem.

Very Supportive

Very good and helpful in giving us support for online services.

Help with update to Opayo URLs

I rang the Elavon support desk because we'd had several emails from them saying we should update our Opayo urls by 31st March as from then our SagePay urls would stop working. Despite reading all the information we had been sent I had no idea what I had to do. Daniel was very helpful, guiding me to find our Merchant Number via the Authorisation Details on a Transaction Report so he could identify our account. When I explained that we didn't actually take payments via our website, but only ...

Daniel Ihaza looked into my issue with…

Daniel Ihaza looked into my issue with failing orders and pointed me in the right direct to pass on to DEVs to resolve the issue

Simon was a star

Date of experience: March 20, 2024