Opayo Reviews in July 2026: User Ratings, Pros & Cons

Stuart at Customer Service was just was just brilliant!

Stuart at Customer Service was very patient and supportive to my set up on sagepay and guided me step by step as well as continue to support me when I did not understand.As someone that works in retail, customer service at a high standard is imperative, so when someone actually goes the extra mile for me with great service, I would very much like to sing their praises- thank you Stuart!

good service

Helped with the query promptly

Very helpful customer service

Very helpful customer service with getting SagePay integrated with my website

Thank you Stuart for your fantastic…

Thank you Stuart for your fantastic service, with patient and well mannered customer support. Advice given was exceptional and understandable hence resulting in cost savings. I would highly recommend.

Gary was really helpful on both…

Gary was really helpful on both occasions I spoke to him this morning. He resolved my problem with considerable patience so thank you.

I had to make a few calls to Sagepay…

I had to make a few calls to Sagepay asking to help us with integration queries. Gary was absolutely brilliant. Great service. Thank you very much.

Ask for Darren

I'm a developer who links with Sagepay from my system. I always delay my calls to Sagepay as I do not have merchant account and get moved around the departments for answers. Hence I always delay my calls to Sagepay I do not have time to run around and the person just wants to get rid of me rather than answer the question. Today the first time in years, I spoke with Darren and he took my call. Answered all my questions to me satisfaction and solved my business problems with the various ...

I telephoned with a query

I telephoned with a query - and was quickly in conversation with Gary Warriner - who was very helpful indeed and spoke in clear terms and not jargon which i really appreciated.

Excellent technical support

We use Opayo for phone sales, and are moving into ecommerce. In setting up for ecommerce, I had several technical queries, and received excellent support over the phone, along with very useful general advice. The Support Advisor, LY, was very knowledgeable, polite and friendly. I have always received good support and service and wouldn't hesitate to recommend Opayo as a payments provider.

Customer service is always outstanding

Customer service is always outstanding. Staff are friendly and helpful