Opayo Reviews in July 2026: User Ratings, Pros & Cons

Very helpful

Very helpful even when I was a bit confused as to what I needed! Advisor stayed on the line to make sure I got the documents I needed immediately.

Lee was extremely helpful and talked me…

Lee was extremely helpful and talked me through everything. He was easy to follow and very pleasant to talk to. I really apprecaite his helpThank you!Mikaela

Darren Smith was very knowledgable on…

Darren Smith was very knowledgable on the product, he was also friendly and patient making me feel comfortable and in safe hands. He also managed to solve a problem that had been ongoing for 4 days!

We noticed multiple fraudulent…

We noticed multiple fraudulent transaction going through our website. We immediately reported this at 09.10 am to SagePay who said they would "flag" the address. The payments still kept going through and after multiple phone calls we were told to add Captcha at 11.24 am which we did immediately. We then received a bill from Worldpay for 70,000 declined transactions for over £4,000. We called to query this and they said it's not their problem, blame SagePay! We spoke to SagePay who said thay ...

Easy to contact

Easy to contact, knowledgeable support staff.

Kennedy was really helpful and…

Kennedy was really helpful and professional adviser . Kennedy answered all my questions very friendly and patient lady thankyou

Excellent Experience

Excellent Rhys solved my rather tricky problem quickly, easily and expertly. Very pleased with this service.

Support is terrible and system is…

Support is terrible and system is antiquated. I hope Opayo will invest to ensure they are brought in line with their competitors.

Fantastic help

Fast service and very helpful. Gave clear instructions on how to rectify problem and talked me through everything. Such a great service, thank you!

Excellent helpful service.

Excellent helpful service.