Opayo Reviews in July 2026: User Ratings, Pros & Cons
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Opayo Reviews & Ratings
Spotsaas Editor’s POV
Opayo provides a robust cloud-based payment processing solution with advanced features like automated billing and reporting. Its multi-site management capabilities make it ideal for larger businesses, though smaller operations may find it more complex than necessary.Read more
Opayo pros and cons
Cloud-based solution
Automated recurring billing
Advanced reporting features
Multi-site management
Higher fees for some features
Limited customization options
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Showing 1631-1640 out of 1832
GW
Giles- Wilkinsons Tea & Coffee
12/08/20
Not bad but not great
Well we've had an account with them for around 3 years now. Rates remain competitive though I expect I could get slightly cheaper but the small saving doesn't justify the aggro of doing so right now.There Tech support is decent but their carrier partners seem... "stressed" and recently tried to deliver a replacement terminal to the wrong address three times in a row leaving us without a machine for best part of a month as a result!As I said to them this reflects on Opayo as a whole and has ...
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J
Jean
12/08/20
Keith Technical Adviser was very…
Keith Technical Adviser was very patient and explained in great detail, and resolved a major problem enabling me to access Opayo
PW
P Whittaker
12/06/20
Not a brilliant experience
Not sure if the contact form on their site works. I have sent 4 messages via the form during the last two weeks and not had a single answer. Was told to email support at sagepay.com but it just bounces back when I try.
LA
Lou Archer
12/06/20
Fab support by Rhys Ferrell
Fab support by Rhys Ferrell. Got me back online and added expertise with advice.
IH
Ivan Hopkins
12/05/20
Helpful
Quick helpful response to my enquiry
C
customer
12/04/20
Service Beyond Compare
Service Beyond Compare - Competence, Clarity, and Care.
AH
Andy Harmer
12/04/20
Great Customer Service
Darren grasped the issue and quickly and explained the solution very clearly - perfect!
C
customer
12/03/20
Spot On!
Sage pay representative could not have been more helpful. Brilliant service.
S
Steve
12/02/20
Not Good
In all the years I've dealt with them they have never been good.I need to phone their help desk several times to resolve problems, and each time I end up speaking to an incompetent buffoon who seems to make it up as they go along. I've only once spoken to a person who seemed to know what was going on.Rather than answering questions, they are now sending me URLs to pages on their website that are exactly the same pages that I'm questioning their lack to clarity about.Opayo's website help has ...
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L
Lisa
12/02/20
Liam was very helpful and professional…
Liam was very helpful and professional as always.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].