Opayo Reviews in June 2026: User Ratings, Pros & Cons

Excellent customer service

I have avoided using a chip and pin card reader for my business for a long time as it isn’t often necessary and it often would be costing me money and not actually being used. I spoke to Jay Howell with Elavon who did an exceptional job of finding me a plan that suits my needs perfectly and talked me through the entire process. He was a great and has helped me, my business and my customers. I highly recommend Elavon and Jay in particular to any business owner who is looking at what ...

Simon was very helpful

Date of experience: May 24, 2022

Excellent customer service.

My sales consultant, Jay Howell, provided excellent customer service. He was easily contactable, friendly and very helpful. He guided and supported me through the process of enrolment and set up. He responded exceptionally promptly to emails and made me feel like a valued customer. Thank you, Jay.

Dealt with my query very effectively.

Date of experience: May 23, 2022

Thanks for your customer support-Jay

Thanks for your customer support-Jay. Very quick and easy. Very refreshing when having to call a large company to actually go straight through to someone and talk the problem through.

Really helpful support service

Really helpful support service as always. It's great to speak to a human being!

Spoke to three different members of…

Spoke to three different members of staff and all were very helpful

Quickly responded to my issue and fixed…

Quickly responded to my issue and fixed it right away

I spoke with Michelle today

I spoke with Michelle today. She was very helpful and and pleasant to work with. I would highly recommend this service ;-) Thanks Michelle

Very quickly solved my query.

James was very helpful in resolving my query and it was very quickly resolved.