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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 61-70 out of 508

SL

Shannon L

07/21/22

5 out of 5

"All My Back-Office Support under One Roof!"

What do you like best about Ontraport? Ontraport is an entrepreneurial unicorn - I'd been searching for years to find a service that could provide everything (contact management, autoresponders, landing pages, a membership site, forms, etc.) in one place. Ontraport does that beautifully!

AU

Anonymous User

07/06/22

5 out of 5

"This is the premier platform for any startup!"

What do you like best about Ontraport? Fast, easy, and adapts to any user. The client success team is AWESOME!!! What do you dislike about Ontraport?

BR

Bliss Rae

07/04/22

5 out of 5

The best all-in-one CRM software & customer service around!!! 😇

Let me start off by saying that it's hard to find a brilliant CRM software that meets all your needs and also has impeccable customer service, or so I thought, then I met Ontraport and it was everything I had been looking for and so much more! 😁🙌😁 It has been a breeze using Ontraport...and getting things set up. Between all the tutorials they offer to the live help from their incredible staff, the migration experience for me has been absolutely fantastic! 💯 I gotta give a shout out to ...

Read more

BR

Bliss R

07/04/22

5 out of 5

"This all-in-one AMAZING software is helping me to run my biz on beast mode! 😁🙌😁"

What do you like best about Ontraport? It's more than a CRM, Ontra actually runs your biz! I am truly impressed with all that's included in order to make this magick happen. Plus the customer service and support is top notch!! They're quick to respond & extremely helpful in getting you from stuck and overwhelm to relaxed and confident each time you are working on troubleshooting either how to use their software or with putting together everything Behind-the-Scenes for getting your biz up ...

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SJ

Sterling J

06/24/22

5 out of 5

"Best Customer Service of Any Tech I've Ever Purchased!"

What do you like best about Ontraport? Seriously. Their chat support is phenomenal. They are so helpful and they don't stop chatting with me until they've helped me solve my problem. Simply the best customer support I've ever received and it delivers every time!

AU

Anonymous User

06/17/22

5 out of 5

"Rachel is amazing everytime I get her for support chat. She goes out of way everytime."

What do you like best about Ontraport? Chat is always very quick and my questions are almost always answered What do you dislike about Ontraport?

KM

Krysta M

06/16/22

5 out of 5

"Quick response and excellent customer service!"

What do you like best about Ontraport? I love the quick response times when support is needed. Sometimes I have a quick question and don't always have time to read, so the live support is amazing.

LS

Lisa Shield

06/07/22

5 out of 5

Great customer feedback in a timely…

Great customer feedback in a timely manner. The people who help always seem to really know what they're doing.

J

JW

06/07/22

5 out of 5

As a fairly new user of Ontraport

As a fairly new user of Ontraport, I am incredibly impressed not only with the comprehensive functions of the platform, but with the ease of accessing support. Every support request I've submitted has been handled quickly, professionally, and with great expertise. I've used the live chat, scheduled screen share support, and utilized the onboarding calls. In each case, the support person was friendly and knowledgeable, and able to walk me through each step patiently.

NA

Nandu Awatramani

06/07/22

5 out of 5

Excellent platform easy to use

Excellent platform easy to use. The best part is its customer service. They're fast,knowledgeable. Will definitely recommend to anyone new and experienced.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].