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9.3

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Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 51-60 out of 508

BM

Brynchristian Mandario

09/24/22

5 out of 5

Bryn

Bryn christian junsay mandario

JM

Julie M

09/23/22

5 out of 5

"Ontraport is very powerful and their chat support is top notch!"

What do you like best about Ontraport? The ability to automate my email marketing and track interactions with my clients. What do you dislike about Ontraport?

PS

Pacific Sky Power R&D T

09/21/22

5 out of 5

"Amazing Top-Rated Marketing Support TWO THUNBS UP!!"

What do you like best about Ontraport? I've had a great experience working with everyone at Ontraport. This is a great company that cares about helping all types of businesses on their journey to massive success! Our company Pacific Sky Power is a grassroots organization seeking to change the game for clean sustainable energy for all. Over the last 10 years, we've fallen behind with our marketing, and working with the exceptionally talented team at Ontraport has been an absolute pleasure. ...

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AU

Anonymous User

09/16/22

5 out of 5

"Best support ever received"

What do you like best about Ontraport? Ontraport support is what differentiates the platform from all its competitors. I have worked with numerous OP support reps, most recently Rachel, and she and all of them have answered my questions and been incredibly helpful in moving the needle forward on whatever project I'm working on.

AU

Anonymous User

09/15/22

5 out of 5

"Spoke with Karin about setting up Fields and tags"

What do you like best about Ontraport? Spoke with Karin about setting up Fields and tags for my quiz question and answers with my bucket.io account and she sent me a tutorial video with a shortcut method too boot! Great customer service.

AD

Adriana D

09/14/22

5 out of 5

"LiveChat support is extremely helpful!"

What do you like best about Ontraport? I've been getting a lot of help from LiveChat support this week as I learn Ontraport (new to me), and Erin Gomez was particularly helpful today! I love the ability to customize and create a variety of types of dynamic content, and learning this is easier with people like Erin :) Every rep has been quick to create a screengrab video to show what to do. And I love not waiting more than 5 seconds for support to arrive.

AU

Anonymous User

09/14/22

5 out of 5

"I am a long time user of Ontraport. The automation and support are fantastic!"

What do you like best about Ontraport? The automation and contact management are very powerful. What do you dislike about Ontraport?

JS

Jessica S

09/09/22

5 out of 5

"Ontraport employee made my day in the middle of a struggle"

What do you like best about Ontraport? Ontraport is excellent because it can do much more than we know. Therefore the possibilities are ENDLESS. We use the automated emailing system most of all and I love it!

AP

Andrea P

09/08/22

5 out of 5

"Outstanding product, best customer service!"

What do you like best about Ontraport? customer service is very adept at helping with a vast number of topics. they even create short videos to help you overcome an issue.

LV

Luisa Villatoro

07/22/22

5 out of 5

Amazing help

Amazing help, tysm for all the work you put into responding and making sure things works for your clients!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].