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Ontraport - Marketing Automation Software

Ontraport Reviews in June 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 31-40 out of 508

CT

Charae T

12/19/22

5 out of 5

"Best Support Ever!!!"

What do you like best about Ontraport? Ontraport has been amazing since day one! I Iove that it is a one-stop shop for marketing, landing pages, facilitating transactions, and tracking analytics. Their customer support is TOP TIER. Email marketing is not one of my strengths and I often use the live chat feature to ask questions and better understand certain features. Each time I have utilized the live chat, the support agent thoroughly answered my questions and even sent over ...

Read more

CC

cyrissa c

12/14/22

5 out of 5

"Live Chat Support Saves Me Once More!"

What do you like best about Ontraport? The LIVE CHAT is the reason I'll never leave! Technology and I rarely get along, but the IT team {shout out to Royce} is always cheerful, helpful, and patient!

SR

Stacy R

12/13/22

5 out of 5

"Support team continues to go above and beyond!"

What do you like best about Ontraport? The desire of the support agents to go above and beyond to help find solutions is way above industry standard. Sometimes there is not an elegant solution, and the support team is GREAT at finding a workaround when one exists. Eli Seale continues to impress!

JD

Janice D

12/01/22

5 out of 5

"The Ontraport Support team is one of a kind!! They are all great!"

What do you like best about Ontraport? I loved their support team best! Im a beginner on OP, and was using it for almost 5 to 6months now, during those period the OP team guys are all very helpful. Been through a lot of platform and OP is unique!

AU

Anonymous User

12/01/22

5 out of 5

"The best customer support ever!"

What do you like best about Ontraport? They have the best support! Their live chat is so easy to access and their support team is very friendly and helpful. Anytime I get stuck or just want to see how to do something, I go on the live chat and they figure it out for me very quickly. I've had one time where the support person couldn't figure it out, but their tech support team followed up with a solution within 48 hours.

CA

Carmela Alcaraz

11/29/22

5 out of 5

Wonderful support team

Wonderful support team! Friendly, efficient and go above and beyond.

AU

Anonymous User

11/28/22

5 out of 5

"Great CRM for Leads, Conversions, and Maintaining Epic Customer Relationships"

What do you like best about Ontraport? I love being able to manage my leads and clients on a personal level. With the flexibility Ontraport provides such as tagging, automations, rules, triggers, and if/and statements, they feel I am talking directly to them instead of just another name on my email list. Nothing is worse to me than when I buy someone's product and they keep emailing me like I am a prospect.

MM

Michael M

11/28/22

5 out of 5

"Ontraport Far And Above Other Services That Claim To Do It All - It really does it all!"

What do you like best about Ontraport? I like that I have one place to go for CRM, autoresponder, website and funnel building, plus sales pages connecting to my payment processors. there's more that I have yet to explore too!

SC

Shelly C

11/27/22

5 out of 5

"Enhance your business with Ontraport"

What do you like best about Ontraport? I've been using Ontraport for the last four years and the value it's added to our business has been HUGE! From a small database, admittedly in several different manual locations, we've grown to a community of over 17,000 people. We couldn't have done this with our polished automations, systematic nurture sequences plus the several custom objects we've been able to create to run our Education program, Events & Registration processes etc etc.

DH

David Hand

11/22/22

5 out of 5

Very Knowledgeable Agent. Great Experience.

I opened a chat about 12:30am my time. The agent I chatted with didn't seem to stick tightly to a script or canned answers. He made a video to walk me through a possible solution. Then discussed other possible solutions with me. He knew about every question I through at him without asking me to wait while he searched for the answer. Great experience!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].