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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 381-390 out of 508

RB

Rebecca B

09/25/20

5 out of 5

I love this CRM! Ontraport has changed the way I do business

What do you like best? I love this CRM! Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful. You can set up any funnel you can dream up! Before OP, I was overworked, after getting OP I have so much more time to pour into my clients. You won't regret making the leap! Questions - ask me! What do you dislike? The only thing would be not having a ...

Read more

M

Mary

09/24/20

5 out of 5

Excellent customer service

Excellent customer service. Siaf Didn´t just tell me know to solve my problem but went out of his way and did it for me.

LB

Lisa Brown

09/19/20

5 out of 5

Amazing support

Amazing support! I had some questions that I thought were pretty lame but they were extremely gracious and helped me - he even made videos and broke it down. I think my 5 year old could figure it out!!

CE

Candice E

09/18/20

3.5 out of 5

Automation and practical marketing management.

What do you like best? Is a super intuitive tool to manage because its functions, manage the whole process that involves the realization and execution of marketing in a feasible and very useful, achieving access to all information in this process in an easy and fast. What do you dislike? Is a very versatile tool to handle, so it has worked in an agile and effective way I have not noticed anything that I did not like or some blockage of it. What problems are you solving with the ...

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JB

Joshua Ballard

09/16/20

5 out of 5

Ontraport has support like no other

Ontraport has support like no other, a CEO who is literally active in the trenches with clients (facebook group style) to keep getting the intel he needs to keep driving the company forweard in the way their customers want.Aside from that, where other platforms will always say 'yes, but it will cost you' everytime there is a new feature, Ontraport consistently keeps adding everythign new to their existing packages without ever trying to extort more money from you.

JG

Jeremy Gates

09/15/20

5 out of 5

The best functionality & support for Australian SME

I have worked with dozens of cloud based CRM platforms and Ontraport is the absolute best value for functionality & support. If you need to sell online and want the flexibility to one day offer online training, events, memberships ( basically anything that offers true earning potential ) then this is your best choice.

A@

Annette @ VivaAutomated.com

09/11/20

5 out of 5

Ontraport is super user friendly

Ontraport is the most user friendly marketing automation software I've experienced and their live chat support I think is unparalleled

KA

Kendyl Adams

09/11/20

5 out of 5

Supportive

Their customer service is fast, helpful, and they get the job done. I can't say enough for how supported I feel as a new user!

RS

Rico Soto

09/08/20

4 out of 5

Ontraport has great support team!

Ontraport has great support team members (especially if you get the more dynamic problem-solvers like Anthony and Saif! The software could still do with some additions to make it the #1 choice for CRMs but it's really close enough. I haven't found any other that does all that Ontraport does.

SW

Sam W

09/07/20

5 out of 5

Amazing CRM & Automation Tool

Ontraport is an amazing CRM and marketing automation tool for SMEs. It has an incredible set of features built into the system and the API makes it flexible enough to customise and bend to your business needs. The support team are fast and helpful.