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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 301-310 out of 508

SM

Sam Munoz

12/08/20

5 out of 5

The chat support really is unparalleled.

The support team is always willing to help figure out issues & even test when necessary. I've worked with Ontraport for over 3 years now myself & in support of my clients and I always love being able to quickly chat in for help.

O

Orpha

12/07/20

5 out of 5

Incredible product with amazing customer service & support

PROS & CONS What are the best aspects of this product? There are many things to like about this product. First, the functionalities are very straightforward and easy to use. There are comprehensive tutorials, which were a great help when we're learning how to use the product. Next, it has automated most of my digital marketing processes so running the business has become more seamless. It even integrates with Facebook, which I absolutely love. Last but not least, Ontraport has a ...

Read more

SH

Samantha H.

12/07/20

5 out of 5

Anytime I have any questions I easily…

Anytime I have any questions I easily hop into the Chat and am immediately assisted with the knowledgeable, patient, and friendly Ontraport team members. I'm so thrilled with this level of customer support and how I'm able to, within moments, get answers to questions and resolve them quickly!

HS

Hanna Schaer

12/04/20

5 out of 5

Ontraport is not only an amazing CRM

Ontraport is not only an amazing CRM, it's a really great company with support that always go up and above what they have to. The platforms is flexible and intuitive to use and the team is really helpful and awesome.

L

Lisa

12/03/20

5 out of 5

Jose did a great job

Jose did a great job! He's helped me before and has always been helpful! The videos are super effective! Thank you Jose for having the depth of technical knowledge to solve my problem quickly!

KB

Kathy B.

12/03/20

5 out of 5

Ontraport support features are among the best!

Ontraport support features are among the best. They have helped me learn the system and get our event campaign up and running. The chat feature, shared screen and 2 hour calls have all helped our company revamp our marketing strategies. We highly recommend Ontraport!

EB

Ellen B

12/02/20

5 out of 5

So impressed with Ontraport!

So impressed with Ontraport!I'm not very techy myself, but I can usually figure out how to build out a campaign, because it's pretty user friendly.But, if I ever do get stuck, the support team are AMAZING and always so willing to chat with me and help me out.LOVE, LOVE, LOVE Ontraport!

K

Karen

12/02/20

5 out of 5

Ontraport is an amazing all in one…

Ontraport is an amazing all in one platform for our CRM, marketing, ecommerce, and membership sites....all in one place!

NM

Nancy Medica

12/02/20

5 out of 5

Awesome

Awesome support

JP

Jenny Peterson

12/02/20

5 out of 5

The technician that helped me Saif with…

The technician that helped me Saif with my Ontraport issue was great! He made me a short video that showed me how to fix my problem and it was taken care of in less than 5 minutes.