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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 291-300 out of 508

HK

Howard Kotliar

12/23/20

5 out of 5

The entire Team at Ontraport is…

The entire Team at Ontraport is completely focused on client satisfaction! They go the extra mile to make sure all clients are satisfied. I highly recommend them!

S

Summer

12/21/20

5 out of 5

Ontraport's help desk is the best!

Ontraport's helpdesk has helped me so many times in a quick and efficient manner. I've worked with so many different help desks on other platforms I use and none of them come close to the level of service you get with Ontraport. I recently had an issue with integrating a different platform and the other company's support desk could not help me... Ontraport resolved my issue in about 5 minutes. I highly recommend

DC

Dawn Cartwright

12/21/20

5 out of 5

Whitney is SO GOOD!!

Whitney is SO GOOD!!! I waited only about 4 seconds for the chat - WOW. Then, she solved my issue with ease and I learned how to do something new with my emails. Thank you Whitney!

RB

Raelene Bradley

12/21/20

5 out of 5

Whitney was incredibly helpful

Whitney was incredibly helpful! I always have the best experience getting my questions answered through your support team.

MM

Maria M

12/18/20

5 out of 5

Ontraport is like your friend who is…

Ontraport is like your friend who is super smart, good at sports, good looking and super nice too. This system can do everything... sometimes it is so smart I have trouble figuring it out which is where their instant chat support comes in, I don't think they've ever not been able to solve my issue or show me how to do what I want to do. Emails, landing pages, Stripe integration, data management, analytics - - it's all there and every year it gets better and better.

MM

Marketing Marvin Jones

12/17/20

5 out of 5

Ontraport is a tremendously great…

Ontraport is a tremendously great platform for my small business. It allows us to look and operate MUCH larger than we are. And give each of our customers the same high quality support, every time!I highly recommend Ontraport to any business owner looking to tackle the major marketing channels (like email, sms, website, video and more!) in one intuitive and beautifully built interface.

LH

Linnita Hosten

12/15/20

5 out of 5

Very patient and thorough in explaining…

Very patient and thorough in explaining the information i was struggling to understand. The session SAVED me money because i was able to segment my email list without outsourcing the task to my Ontraport admin.

M

Max

12/09/20

4 out of 5

Great marketing platform with good tech support

PROS & CONS What are the best aspects of this product? It's such a comprehensive platform that we can do many transactions, like creating landing pages and CRM functionalities, within the software. The support is very responsive as well, and we can see the effort on their part with screen shares and live interactions whenever we call them, which is more than other companies can say. What aspects are problematic or could work better? It's pretty hard to learn and master, so ...

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MS

Matt Stringer

12/08/20

5 out of 5

Ive used Ontraport for about 3 years…

Ive used Ontraport for about 3 years now. Amazing tool that saves me so much time. The customer service is probably the best over any company I deal with.

LB

Lisa Brown

12/08/20

5 out of 5

Alice was a complete godsend to me this…

Alice was a complete godsend to me this weekend. I had a live webinar and needed to edit an upsell page and get a new checkout page. She walked me through the entire process. She was very kind and patient!