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9.3

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Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 191-200 out of 508

MM

Maximilian Maksutovic

06/15/21

5 out of 5

Ontraport was able to provide me with…

Ontraport was able to provide me with API access for custom development very quickly and their support staff was prompt and helpful! Thank you!

JP

Janeil Pierre

06/15/21

5 out of 5

I have only been a part of the…

I have only been a part of the Ontraport family for about 2 weeks and I am already in love. The fact that I don't have to understand tech in order to use their platform is huge to me. Their tech team is amazing, friendly, and efficient. I don't see me going anywhere else any time soon!

AB

Amy Barg

06/15/21

5 out of 5

Woo Hoo for the Live Chat Crew!

I have had an account with OntraPort since 2016 and the number of times I have reached out via Live Chat for help is... well, up there. I continue to be amazed at the quality of help I receive, the kindness and patience I am shown (this tech stuff can challenge me... a lot) and the way my problems are solved. To say "thank you" seems pretty lame. This team of online tech support really does raise the bar for other customer service experiences I have had. I am beyond grateful for this ...

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SD

Steve D

05/31/21

5 out of 5

I've been using Ontraport for around…

I've been using Ontraport for around two and a half years now and have no major complaints. It is a well-run CRM that has a lot of potential when it comes to customizing the system to fit any unique need. It has a relatively low price as well. What really separates Ontraport from its peers is excellent customer support. I have yet to have a question, no matter how major or minor, go unanswered, and they are very nice people as well.

LC

Laura Cassata

05/31/21

5 out of 5

The Ontraport Support team rocks

The Ontraport Support team was incredibly helpful. They did their best to find a solution to my problem as quickly as possible. Thank you again!

JD

Joe Dugan

05/27/21

5 out of 5

Great service

Very patient and immediate a customer service

KJ

Kelly Jo Murphy

05/26/21

5 out of 5

she was patient and helpful

Date of experience: May 27, 2021

VO

Victor Otieno

05/24/21

5 out of 5

Ontraport is no doubt the best tool…

Ontraport is no doubt the best tool when it comes to lead generation and email marketing. I have found the tool rich in various features. I attended a recent informative webinar on online privacy that was facilitated by the CEO. The customer representatives know their stuff. Always patient and guide customers until their issues are resolved.

J

Joel

05/24/21

5 out of 5

Businesses fall to the level of their systems... where Ontraport wins big.

Businesses don't rise to the level of their goals. They fall to the level of their systems. Ontraport not only has elite features to build out automations for your product, but I was very impressed by their landing page functionality. The greatest aspect of working with Ontraport is their live customer service. They have been INCREDIBLY helpful in getting us set up to succeed and have answered every question, no matter how great or small. Most tech companies these days collect tickets and ...

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TB

Theresa Brown

05/18/21

5 out of 5

DNS issues resolves...check!

Karin did a fantastic job helping me to resolve my DNS issues so that I can publish to my own domain. Kudos to Karin. Ontraport has the best customer support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].