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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 181-190 out of 508

A@

Annette @ VivaAutomated.com

07/22/21

5 out of 5

I think Ontraport is the best…

I think Ontraport is the best Automation CRM on the market. The platform is intuitive to use, the access to support is *AMAZING* - telephone, chat and email are always available with instant support... which is what I feel makes Ontraport stand out heads and shoulders above others. You aren't left in the dark for figuring out your tech, they will literally hold your hand and I think they are the only ones in the industry that do to that extent. You can do anything your imagination comes up ...

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RR

Rori Raye

07/22/21

5 out of 5

OMGOSH

OMGOSH, everyone on staff is so amazing! I've never written in a chat without getting absolute clarity and an immediate solution to what I need. Wyatt was incredible today, sending me demos, explaining, and once I got it, I was able to do what needed to get done in 30 seconds! Totally awesome! Thank you, Rori Raye

C

Customer

07/21/21

5 out of 5

Ontraport is awesome software

Ontraport is awesome software. Really great customer service, easy of use and stability. Highly recommended to others wanting an alternative to Wordpress or other website software. Easy to use too. It’s great.

TV

Theresa Vo

07/20/21

5 out of 5

AMAZING COMPANY

Rashelle was amazing at helping me out with my campaign's problems. She is cheerful and always brightens up my mood during stressful situations. Thank you to the whole support team at Ontraport!!

RV

Rasti Vaibhav

07/19/21

5 out of 5

Rashelle has been fantastic

Rashelle has been fantastic. She took the time to appreciate my question set and what I am trying to achieve. Not only she answered all of them but also encouraged me to reach out for any help anytime. Great Support.

MG

Mahea Gaskins

07/18/21

5 out of 5

My support tech in the live chat has…

My support tech in the live chat has been incredibly helpful to my learning curve(s) on using OT. Each time that we have needed support, the Live Chat tech support person has been incredibly valuable. When trying to get help one time the support person named Rachel created a video that helped me to walk through the tasks which helped me understand. Thanks OT Team!

OF

Owen Fulcher

07/14/21

5 out of 5

Ontraport is a great software

Ontraport is a great software. Super fast and helpful support and the support articles are extensive too. Tons of stuff to do in the program too if you want or you can keep it simple. Would definitely recommend this to anyone looking for a CRM/marketing automation/ or all in one

SW

Saundra Wall Williams

07/02/21

5 out of 5

What a great birthday gift!

Today I had a phenomenal experience with Ontraport support. I needed support getting started with my membership site. The online chat with the Ontraport team member was AWESOME. Not only was she extremely knowledgeable but she recorded short custom videos for me to answer my questions! Who does that? I told the Ontraport support that getting this done was my birthday gift! I had been stalling to get it done because I thought I would not understand how to do it. But, with Ontraport's user ...

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JV

Jess von Innerebner

06/30/21

5 out of 5

I was having a puzzler of a problem and…

I was having a puzzler of a problem and the fine folks at Ontraport figured it out, made a video about what was happening and how to fix it. Thank you for customer support that went above and beyond!

CS

Corrina Steward

06/16/21

5 out of 5

Your support staff is ALWAYS very…

Your support staff is ALWAYS very knowledgeable and helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].