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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 161-170 out of 508

AU

Anonymous User

10/01/21

5 out of 5

"Ontraport makes your business run better"

What do you like best about Ontraport? campaigns make it easy to keep things running smoothly behind the scenes What do you dislike about Ontraport?

O

Orpha

09/29/21

5 out of 5

Incredible product with amazing customer service & support

PROS: There are many things to like about this product. First, the functionalities are very straightforward and easy to use. There are comprehensive tutorials, which were a great help when we're learning how to use the product. Next, it has automated most of my digital marketing processes so running the business has become more seamless. It even integrates with Facebook, which I absolutely love. Last but not least, Ontraport has a friendly and helpful customer service and support team who ...

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LC

Leslie Chen

09/29/21

5 out of 5

Detailed

Detailed, specific, elaborated answers to questions I had. Efficiently solved 2 in a short amount of time.

FW

Flora Ware

09/29/21

5 out of 5

Happy I made the switch to Ontraport!

Happy I made the switch to Ontraport! I spent MONTHS researching my options when I realized I was at a point in my business where I wanted an all-in-one system. I knew Ontraport had all the features and functionality I wanted, but I was a bit intimidated by the increase in expense and the daunting task of moving everything over. I'm so glad I did! Yes, it took months to rebuild my membership site. Yes, it was an investment to hire support and have it all working right. And it's all been ...

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S

Sarah

09/26/21

5 out of 5

I LOVE me some Ontraport!

I LOVE me some Ontraport! I launched a membership site on a different platform and had to take it down after less than 24 hours because it was riddled with bugs. BIG learning experience for me! I put together a list of everything I needed my membership platform to do and handle and went on the search for it. I looked at over 30 different platforms and most of them were design for online courses, not a membership based site like I wanted. Then, I stumbled upon Ontraport! I have a virtual ...

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AV

Alex Vachon

09/16/21

5 out of 5

Customer support A1

To me, what makes a huge difference with Ontraport is their excellent customer support. I'm never stuck too long, I just chat with a qualified person who knows the functionalities inside out and voila, I get the questions answered fast and easy. As for the platform itself, it's very well thought out.

M

Michelle

09/12/21

5 out of 5

Fantastic support

Fantastic support! The customer support team went above and beyond to help solve a technical issue, providing additional suggestions beyond the foundational support. Exceptional service!

A

AT

09/01/21

5 out of 5

Support Team are always super helpful…

Support Team are always super helpful and very knowledgeable and are on hand to suggest better/different ways of doing things to make automation etc work effectively.

LC

levi clarke

09/01/21

5 out of 5

Always there and always ready to help you succeed

This is an outstanding service. They are ready and willing to walk you through every problem you may have when it comes to getting your systems up and running. Having clickfunnels and having this I would choose this every time and pay a premium because of the supports being given here. They want you to succeed and are here to do just that!

P

Paul

09/01/21

5 out of 5

One of my landing pages didn't seem to…

One of my landing pages didn't seem to be working correctly when accessed from my web site. Karin took the time time understand where my process was going wrong. I thought I had configured the landing page incorrectly, but she helped me understand that all I needed to do was un-tag the campaign before each test. Now I'm a better Ontraport user!