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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 151-160 out of 508

EG

Edgar Gutierrez Mata

10/28/21

5 out of 5

Very Helpful and fast Support

Date of experience: October 29, 2021

KS

Kevin Smith

10/28/21

5 out of 5

The Ontraport Support Team Rocks!!

We have now used Ontraport to serve our customers for almost over two years. We have found Ontraport not only easy to use but we continue to be blown away by the support we have received from the Support Team!! Their accessibility and willingness to help us via chat is top notch. Typically you will be matched up with someone you have come to know. For those rare times the team member might not exactly know how to solve your issue, they will stay with you to get it figured out.

FL

Fernando Levy

10/27/21

5 out of 5

Asked a very precise question and got…

Asked a very precise question and got it sorted straight away

TN

Tiffany Naekrsz

10/13/21

5 out of 5

AWESOME customer service

Today I spoke with Rachel yo assistant with a billing mistake. She quickly fixed that problem and gave me resources to maximize how I use Ontraport. Thank You so much!

TG

Tamika Gravesandy

10/10/21

5 out of 5

Ontraport is great

Ontraport is great! Honestly they answer any and all questions I have and they have patience for a beginner like me who absolutely has no idea what I’m doing most of the time.

TL

Tracey Lipnicki

10/07/21

5 out of 5

Best customer service I have EVER experienced

I have to say that the OP customer service team is absolutely the BEST! They are so helpful and have right at hand all the information I need to setup and configure Ontraport to do what I need to run my business. I have to say I have not EVER come across a customer service team that is AS consistently wonderful as this team.

NP

Nick Pineault

10/06/21

5 out of 5

Best business move I've ever done

I have been using Infusionsoft along with many different selling tools, affiliate marketing systems and countless integrations in the last 11 years of online marketing, selling info products. Ontraport basically eliminated my need for 12 other systems, and simplified my business in an incredible way. I'm still in the process of migrating every single Wordpress website I own to their Ontrapages drag-and-drop pages (similar or better to BeaverBuilder, FusionBuilder, etc.), but I already feel ...

Read more

BT

Brenda Terry

10/05/21

5 out of 5

By far the best

I tried at least three other services, and Ontraport has surpassed them all. The customer service is on point — quick, efficient, knowledgeable, friendly, and so very helpful. They've shown me the way on countless occasions. I love that I can create my sales pages in Ontraport and host them in Wordpress. I love their campaigns and all the integrations. It's an intuitive system and the high-quality customer service makes it even better. Thank you!

DK

Denise Kaigler

10/05/21

5 out of 5

The Ontraport support/customer service…

The Ontraport support/customer service team is fantastic! Reliable, accessible, resourceful and tech-savvy. Always ready to help and 100% committed to finding a solution, no matter how long it takes. They care about me as a client. Sometimes it feels as though my business is their business. That’s how seriously they take their work.

HB

Holly Biehl

10/04/21

5 out of 5

Every time I reach out to support via…

Every time I reach out to support via the chat I reach someone who is super helpful, patient, and knows their stuff.