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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 141-150 out of 508

LS

Leandro Sehnem Bortolotto

12/28/21

5 out of 5

Very intuitive and awesome support.

The application is very intuitive, easy to use and the support team is incredible. I highly recommend.

L

Lesa

12/14/21

5 out of 5

love Ontraport

I love the support Ontraport offers. The software is relatively easy and when I have a question the customer support people are all great.

JJ

Jeffrey Jones

12/09/21

5 out of 5

Great Chat Support!

The support person I contacted was prompt to reply, helpful, and answered my question in no time at all. OP chat support is consistently awesome!

SW

Sandra Winter

12/06/21

5 out of 5

Ontraport is a great platform

Ontraport is a great platform, but what really makes it top notch is the level of support and the quality of the people offering technical support. Every single person I've worked with has been helpful, responsive, professional and just plain fun to work with.

P

Pam

12/01/21

5 out of 5

I moved everything to Ontraport

I moved from ActiveCampaign to Ontraport because I could do more in Ontraport. Except for Calendly (which I hear they are coming out with something similar in 2022). I canceled all my other services - web hosting, course hosting, and email hosting; and am now using Ontraport. I used Zoho, which has similar capabilities, but their support was horrible and their systems are difficult to understand. Ontraport support, in my EST time zone, is open until midnight 6 days a week. And they have ...

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DG

Derick Gant

11/19/21

5 out of 5

Rachelle was awesome

Date of experience: November 20, 2021

JR

Judith Richey

11/16/21

5 out of 5

Whitney was a great help

Whitney was a great help! I was stressing about figuring something out, and she just handled it like a PRO. I am so grateful to learn of the support I get through Ontraport. I'll definitely be using the support again! And I'll sleep good tonight!

B

Britt

11/11/21

5 out of 5

Game Changer

Loving Ontraport and all of its incredible features. It has made our processes so much better. Thank you Ontraport!

JF

June Fellhauer

11/03/21

5 out of 5

Racheal was outstanding

Racheal was outstanding. She helped, encouraged, sent video, and got me out of my mess. She also gave me tips and taught me at the same time. I think we could be good friends, honestly!!! Ontraport is lucky to have her.

LS

Linda Shepherd

11/03/21

5 out of 5

Ontraport has helped us start to…automate our emails, tasks, and memberships.

Ontraport has helped us start to automate many of our tasks- they will do so much more than we do now but we are only just starting to use them. The best thing about Ontraport is their robust customer support with live chat, screen sharing, and additional technical support. If you are looking for a robust CSM and more they are definitely a great choice.