9.3
Spot Score
Ontraport Reviews in June 2026: User Ratings, Pros & Cons
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Ontraport Reviews & Ratings
Spotsaas Editor’s POV
Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more
Ontraport pros and cons
Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.
Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.
Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.
Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.
Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.
Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.
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Showing 131-140 out of 508
S
Support
01/18/22
Customer Service ROCKS
I didn't get a true onboarding to Ontraport when I started this job...so I've learned a lot along the way. Luckily, Ontraport is very user friendly and their customer service reps are absolutely incredible.
S
Stacy
01/17/22
Five stars for customer support
Five stars for customer support! Any time I need a question answered or to know how to fix an issue, I can chat live with an Ontraport support person. They are always pleasant, patient, and helpful.
CM
Clara Mikael
01/16/22
Best money I spend monthly to support me business!
I rely on "chat" support to save me time when problem solving issues for my business's various internet platforms ... yet many times, "chatting" ends up being an inconvenience due to glitches, slow response times, multiple verification processes, chat bots and generic answers, chat rules, etc. NOT WITH ONTRAPORT!!! I have been a customer for several years and I always look forward to connecting with one of their support agents. The exchange IS ALWAYS upbeat, refreshing (even comical). I ...
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RR
R Redding
01/14/22
Rashelle Monet is amazing
Rashelle Monet is amazing! Kyle is amazing! The entire tech team at Ontraport provides over the top service. This one/one personal support is the #1 reason I đź’— Ontraport!
MW
Misty Wuori
01/12/22
We love Ontraport
We love Ontraport for campaigns and contact management. Ontraport support is always so helpful. Rashelle was amazing tonight!
H
Heather
01/11/22
The customer service is the best ever
The customer service is the best ever. I'm not very techie so it helps so much!
TE
Taylor E
01/09/22
Rachel was AWESOME
Rachel was AWESOME! She walked me through each step of the way and allowed time and space for my questions. She provided multiple screencast videos to ensure I understood her instruction and stayed on the chat while I made sure I could appropriately follow the directions. After which she double checked my work and troubleshooted with me. So impressed and EXTREMELY appreciative!
C-
Cielo - Temple Body Arts
01/04/22
Great customer service
Great customer service! Thanks! The support was amazing and they will not leave your side until the problem is solved!
GJ
Géraldine Jippé
01/03/22
Rashelle was a huge help for me today!
Rashelle was a huge help for me today!! Was trying to set up my free membership! She patient and so helpful!!
RE
Rob Evans
12/29/21
Love Ontraport and love the support…
Love Ontraport and love the support team. I have a complex business and whilst I always try to figure stuff out, sometimes you just need a prod in the right direction. Rashelle in particular spend a good chunk of time today helping me solve some things that had been a roadblock for a few days. Great work and much appreciated
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].