9.4
Spot Score
Streamline your payroll process and save time and money.
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Starts from $40/Month
OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about its intuitive platform, which simplifies complicated tasks like tax filing, employee onboarding, and payroll processing. OnPay's standout feature is its exceptional ...Read more
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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TW
Taylor W
03/31/21
"I love OnPay!"
What do you like best about OnPay? OnPay is very user friendly/easy to use, but my favorite part about it so far has been the exceptional customer service! Any time I felt confused or unfamiliar with something, I was easily able to reach out to customer service-- they always respond quickly and are super helpful and resourceful. I also love that OnPay provides tutorials and written instructions to help navigate the site. I use OnPay for my small business needs and highly recommend it to ...
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GS
Greg S
03/28/21
"Efficient service with great customer support"
What do you like best about OnPay? The interface was very user friendly and easy to set up. The customer support team are very knowledgeable. What do you dislike about OnPay? As I travel abroad regularly, I do not like that the system not accessible from outside of the USA. What problems is OnPay solving and how is that benefiting you? We are using Onpay for our payroll service and will likely also incorporate our HR management.
WM
William M
03/27/21
"Easy to use, full-featured payroll online service"
What do you like best about OnPay? This software is intuitive. The personal support is always available. What do you dislike about OnPay? For my small business, I haven’t found any impediments. Recommendations to others considering OnPay: I looked at a lot of payroll software. OnPay is affordable, easy to use with great support. I recommend it. What problems is OnPay solving and how is that benefiting you? Payroll for small business
AU
Anonymous User
03/27/21
"Unparalled commitment to customer service."
What do you like best about OnPay? OnPay's customer support options include an actual person that answers the phone. If they can't answer your question, they route it to someone else who actually follows up in a timely manner. While some of the support flow may be automated, it doesn't feel that way. You won't get an email asking to rate their service before they actually answer your question. Onboarding was painless as the person helping us checked in with any questions and let us know the ...
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AU
Anonymous User
03/27/21
"Seamless transition"
What do you like best about OnPay? Clean interface with easy navigation within the program What do you dislike about OnPay? Can't select a specific pay day, only a pay date. ie. 1st day of the month is okay but not first Friday of the month. What problems is OnPay solving and how is that benefiting you? No more 941's, monthly's, State unemployment monthly's, etc. Huge time savings for our business.
AJ
Angela J
03/26/21
"OnPay was simple to switch and saves us over $150 a month!"
What do you like best about OnPay? OnPay helped us migrate our information. They were prompt and efficient answering any questions I had. The help desk and back office did the hard work of entering the year to date info. What do you dislike about OnPay? So far I like everything about OnPay. Simple interface online to enter payroll. Alerts to let me know if I made a mistake. Recommendations to others considering OnPay: OnPay is a great company to help you automate payroll, and has a great ...
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AU
Anonymous User
03/25/21
"OnPay gets it!"
What do you like best about OnPay? They understand small business payroll. The onboarding process was seamless. The customer service is second to none! We had large payroll company, who had multiple apps and websites and was just very confusing for us. Customer service was AWFUL, and maybe its because we only had 3 employees. OnPay provides absolutely amazing customer service! What do you dislike about OnPay? No "dislikes" for us 90804573-678-2674-6740u408u4 Recommendations to others ...
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AU
Anonymous User
03/25/21
"Excellent support"
What do you like best about OnPay? How quickly and easily the account was to set up and how quickly they respond What do you dislike about OnPay? Nothing so far - I have used this for about one month and all is good What problems is OnPay solving and how is that benefiting you? My prior payroll company was Asure and they were horrible - really bad experience there. Terrible customer service - Onpay is much better
TM
Tari M
03/25/21
"Great price easy to use."
What do you like best about OnPay? OnPay was listed as one of the top payroll companies for small business because of the price and ease of use. I have been using OnPay since January and have had no issues. For the price it is a great alternative to bigger payroll companies. I was able to setup my 401k and medical deductions right through the portal. It also calculates your company 401k match. What do you dislike about OnPay? It was a little difficult to setup, but once setup it's great. I ...
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E
Eula
03/16/21
One of our company’s most valuable assets.
PROS: OnPay is simple to utilize. It's also user-friendly. If I'm facing problems, their online chat will respond swiftly. Everyone from the team has been nothing but professional and helpful. It's one reason why I've been sticking to this app for quite some time now. CONS: How it automatically saves everything takes a bit of getting used to. Aside from that, the only other issue that I've faced is its integration with Quickbooks. It's been a struggle trying to figure it out from time to ...
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