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8.9

Spot Score

OnPage - Incident Management Software

OnPage Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly streamline incident management with OnPage.

4.5

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Starts from $13.99/User/Month when yearly

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OnPage Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 230 reviews

Rating Distribution

Excellent

(145)

Very Good

(64)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the clock and provide timely alerts for urgent matters. The platform's ease of use and integrations with personal devices are highlighted, supporting seamless communication and ...Read more

OnPage pros and cons

  • Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

  • Easy to use and setup, requiring little to no training, with reliable messaging for urgent matters.

  • Customizable features, such as tiered alerts, integrating well with user devices for enhanced flexibility and response times.

  • Responsive customer support available 24/7, resolving issues quickly and efficiently.

  • Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

  • Occasional glitches and issues with alerts, such as pages being sent to all team members instead of the intended recipient.

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Showing 61-70 out of 230

LP

Lee P

08/11/22

3 out of 5

"OnPage is great for workplaces who do on call."

What do you like best about OnPage? The easy access to calls and information What do you dislike about OnPage? Non-crisis calls still come through that could be taken care of. What problems is OnPage solving and how is that benefiting you? It is benefitting me by making it clear that a page is coming through.

LP

Lee P

08/11/22

3 out of 5

"OnPage is great for workplaces who do on call."

What do you like best about OnPage? The easy access to calls and information What do you dislike about OnPage? Non-crisis calls still come through that could be taken care of. What problems is OnPage solving and how is that benefiting you? It is benefitting me by making it clear that a page is coming through.

AU

Anonymous User

08/01/22

5 out of 5

"Great service"

What do you like best about OnPage? Very prompt in their responses and profesiinal What do you dislike about OnPage? Can't think of much, they do a great job What problems is OnPage solving and how is that benefiting you? Filtering patient phone calls

AU

Anonymous User

07/26/22

5 out of 5

"Great notification & paging tool"

What do you like best about OnPage? It integrates very easily into our current ticketing system. The integrations allow for granular notifications, routing, and esclation. All of this with a scheduling feature to setup rotations weeks in advance. What do you dislike about OnPage? Current multi-factor authentication options are limited. What problems is OnPage solving and how is that benefiting you? OnPage has unchained our on-call staff from their desks. Allowing them to be available for an ...

Read more

AU

Anonymous User

07/22/22

5 out of 5

"Excellent tool prevents you from missing alerts"

What do you like best about OnPage? I love that it over-rides my phone settings so if I forget and leave my phone on silent I still get the alert. I like that when I open the app it takes me directly to the inbox. What do you dislike about OnPage? I would rather that once I acknowledge an alert if it stopped paging then rather than having to go into settings to shut it off where I could forget to turn it back on. What problems is OnPage solving and how is that benefiting you? solves the ...

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AU

Anonymous User

07/21/22

4.5 out of 5

"A "set and forget" workhorse of a tool!"

What do you like best about OnPage? It works so reliably, and has for several years, that even the details of how we initially configured it for them have become fuzzy for me. The dashboard provides pretty much all we need to know at a quick glance. What do you dislike about OnPage? The only downsides I can think of aren't really even downsides. First, because it works so well, any details we haven't documented from our initial setup are probably lost; it's been almost four years since our ...

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AU

Anonymous User

07/20/22

5 out of 5

"great system"

What do you like best about OnPage? the alert system is excellent, the sounds are sufficient to wake the dead, and the interface is intuitive What do you dislike about OnPage? sometimes does not populate all alerts which leads to a mass flood later What problems is OnPage solving and how is that benefiting you? we utilize it for monitor server outages

AU

Anonymous User

07/20/22

5 out of 5

"Easy to use, solid app."

What do you like best about OnPage? Easy, simple to use app. Always works well for us. What do you dislike about OnPage? I keep it on silent mode, as the ding is very loud. What problems is OnPage solving and how is that benefiting you? Much more convenient compared to are old pager system.

TT

Tyrone T

07/20/22

4.5 out of 5

"OnPage"

What do you like best about OnPage? Able to direct alerts for critical incidents and after-hours support directly to the required Engineer or Group. This allows the comfort of knowing action will be taken and no need to worry if an email or SMS has reached them. What do you dislike about OnPage? Only issue would be that we have found that on Andriod-based devices should the app not be used over time the Andriod OS might decide to remove or limit the application putting it into a deep sleep. ...

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JE

Jeff E

07/19/22

5 out of 5

"Wonderful Product!"

What do you like best about OnPage? Ease of setup, the granularity of options. What do you dislike about OnPage? There are no dislikes, it is a great product. What problems is OnPage solving and how is that benefiting you? Oncall scheduling and putting the right information into people's hands to solve the issue.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].