OnPage Reviews in June 2026: User Ratings, Pros & Cons

"It just works. "

What do you like best about OnPage? We haven't had any issues since implementing the application. It just works. If one of our tenants has an emergency we are confident that we will be notified. Absolutely love the fact that the notification will continue to go on until we look at it. What do you dislike about OnPage? We have not come across anything we dislike yet. It does exactly what we need it to do. We would appreciate more ideas on how to further use OnPage/ Recommendations to others ...

"Improved our Processes"

What do you like best about OnPage? This product has helped us with after hours alerting. We have one tech that is on-call every week and used to use text alerting. With OnPage we don't miss after hours alerts. The alert tones are great for getting us up and the escalation feature of alerts is great to meet that after hours SLA. What do you dislike about OnPage? I have not found anything that impedes any of our needs What problems is OnPage solving and how is that benefiting you? WE used to ...

"Keeps our team in sync"

What do you like best about OnPage? The escalation chains and custom scheduling. What do you dislike about OnPage? The reporting section is focused on number of messages however tracking number of incidents(ie message threads) would be more beneficial. When you get a new phone sometimes the app has trouble receiving messages. You need to uninstall and reinstall the app. What problems is OnPage solving and how is that benefiting you? To manage a global 24/7 support service. The built in ...

"Excellent app"

What do you like best about OnPage? its easy and convenient to work with. Easy to handle tickets. Easy to setup notification. What do you dislike about OnPage? Really like all the feature, notification should be more prompt. e.g. if ticket i not attended then notification should be kept sending in interval of 2-3 min. What problems is OnPage solving and how is that benefiting you? Solving all the high ticket and help me to stay oncall and take prompt action on time.

"Great product that fills a need for MSP's providing after hours service"

What do you like best about OnPage? The ability to create rollover groups and have multiple resources back each other up. The ability to also get email reports on failover failures for employee counseling helps out greatly. What do you dislike about OnPage? Initially there was a disconnect with ConnectWise API and OnPage's integration. OnPage was able to push ConnectWise development to get through the break/fix of CW's updates and stabilize the integration. Recommendations to others ...

"Great App For Managing Alerts"

What do you like best about OnPage? I've only been using this app for a few months now, but I personally love how useful it is for our after hours support team. We personally use it for our on call rotation notification system for employees to be notified of critical events during the office's off hours. What do you dislike about OnPage? The only complaint I have is that the volume control for when an issue arises is hard to customize. I personally have to turn my whole notification / media ...

"Does what is needed. Lets you know your needed"

What do you like best about OnPage? Tech support is responsive and helpful. Product is really solid and is a set and forget if that is what you need. But its easy to make changes on the fly if needed. What do you dislike about OnPage? They needed a secondary fall back system when out PSA made a change to their API. The have responded to this shortcoming since and is been resolved. I'd like great flexibility in customizing the alert messaging Recommendations to others considering OnPage: No ...

"Great paging system!"

What do you like best about OnPage? OnPage is a great way to get notifications to our on-call engineers. What do you dislike about OnPage? As our rotation changes, our techs need to login at the beginning of their on-call periods. The alternative would be to pay for more users. Not a big deal, however! What problems is OnPage solving and how is that benefiting you? As we are a service organization, we allow our clients to call any time - even when our office is closed. We have setup a ...

"Finally found a notification service that actually works"

What do you like best about OnPage? The ability to set on-call schedules and to set a call tree so no urgent notifications go unnoticed. In the tech support field, one unanswered support call could lead to a lost client. What do you dislike about OnPage? I would rate this product a 10 but the scheduling interface could use some improvement. It is not as intuitive as I would like but there is support there to assist. What problems is OnPage solving and how is that benefiting you? Getting ...

"Finally found a notification service that actually works"

What do you like best about OnPage? The ability to set on-call schedules and to set a call tree so no urgent notifications go unnoticed. In the tech support field, one unanswered support call could lead to a lost client. What do you dislike about OnPage? I would rate this product a 10 but the scheduling interface could use some improvement. It is not as intuitive as I would like but there is support there to assist. What problems is OnPage solving and how is that benefiting you? Getting ...