What project management challenges have you faced with contract management tools?

Product Researcher

The challenges users face with contract management tools vary widely, but several common themes emerge. Many users report difficulty with adoption, especially if the software is complex or hard to use. When team members struggle with the tool, it leads to inconsistent practices and undermines its benefits. Another frequent challenge is integration with existing workflows. For teams with established processes, a new tool can disrupt how work gets done. If the tool doesn't work well with current software systems, it may require workflow changes that not everyone accepts. Onboarding and training can also be significant hurdles; users may feel overwhelmed if the tool has many features without adequate training resources. Data governance and compliance are critical concerns, especially with sensitive contracts. Storing documents securely and maintaining access controls can be difficult. Some users find their contract management tool lacks sufficient security measures or audit trails, creating potential vulnerabilities. Finally, pricing models can cause confusion and frustration. For tools like Onit, which use quotation-based pricing, users often worry about hidden costs and plan customization complexity. This unpredictability makes budgeting difficult and can lead to dissatisfaction if users feel they're not getting value for their money. Before adopting a contract management tool, map out your exact needs and challenges first. Talking with current users about their experiences also provides deeper insights and helps you make a more informed decision.