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Onfleet - New SaaS Software

Onfleet Reviews in September 2026: User Ratings, Pros & Cons

Efficient deliveries, exceptional experiences - every time.

4.56

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Onfleet Reviews & Ratings

4.56

Excellent

Based on 115 ratings & 123 reviews

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Rating Distribution

Excellent

(96)

Very Good

(25)

Good

(1)

Poor

(0)

Terrible

(1)

Onfleet pros and cons

  • Reviewers love the real-time driver tracking and live information that improves dispatch visibility.

  • Route optimization and auto-assign features take the guesswork out of planning driver routes.

  • The platform is repeatedly described as easy to use and quick to teach new team members.

  • The open, responsive API is praised for enabling custom integrations and creative workflows.

  • Several reviewers want better integration and syncing with other platforms like Shopify.

  • Some note bugs with new build address locations and occasional lag in arrival times.

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Showing 61-70 out of 123

EB

Erick B

12/13/22

5 out of 5

"Best Delivery Scheduling Software"

What do you like best about Onfleet? Scheduling, ETA Notifications, POD, Routing, Tracking What do you dislike about Onfleet? Not very customizable, limited API. Only available for the top membership tiers What problems is Onfleet solving and how is that benefiting you? Easy way to schedule, and track delivery orders. Our customers gets ETA notification and can track their delivery driver

BC

Benjamin C

12/13/22

5 out of 5

"delivery manager"

What do you like best about Onfleet? It helps us add order to the day and really organize our routes What do you dislike about Onfleet? Routes are sometimes too general and time windows too generous What problems is Onfleet solving and how is that benefiting you? They are grouping people together which helps us see who can be done at similar times

AU

Anonymous User

12/13/22

5 out of 5

"Easy software that integrates with everything I need"

What do you like best about Onfleet? The API integrations with other 3rd party services What do you dislike about Onfleet? There is no "return to base" button to trigger between tasks, so we have to factor in stops back at the warehouse between deliveries manually What problems is Onfleet solving and how is that benefiting you? The automatic integration with Meadow & Paytender is super helpful. The ability to call from a ghost number is great, too.

BO

Billy O

12/13/22

5 out of 5

"Great Integration with Blaze"

What do you like best about Onfleet? With blaze integration onfleet offers a organized delivery process that our drivers and customers love What do you dislike about Onfleet? Not very cannabis business friendly due to FCC What problems is Onfleet solving and how is that benefiting you? Delivery organization and customer eta

AS

Alana S

12/13/22

5 out of 5

"Wonderful application"

What do you like best about Onfleet? It allows for us to see where our contractors are during the day and during service. What do you dislike about Onfleet? User interface could be brighter, I find how dark it is to be a bit distracting What problems is Onfleet solving and how is that benefiting you? Being able to review contractor visits and travel allows for us to better optimize routes

AU

Anonymous User

12/13/22

5 out of 5

"Easy software that integrates with everything I need"

What do you like best about Onfleet? The API integrations with other 3rd party services What do you dislike about Onfleet? There is no "return to base" button to trigger between tasks, so we have to factor in stops back at the warehouse between deliveries manually What problems is Onfleet solving and how is that benefiting you? The automatic integration with Meadow & Paytender is super helpful. The ability to call from a ghost number is great, too.

EB

Erick B

12/13/22

5 out of 5

"Best Delivery Scheduling Software"

What do you like best about Onfleet? Scheduling, ETA Notifications, POD, Routing, Tracking What do you dislike about Onfleet? Not very customizable, limited API. Only available for the top membership tiers What problems is Onfleet solving and how is that benefiting you? Easy way to schedule, and track delivery orders. Our customers gets ETA notification and can track their delivery driver

TT

Tom T

12/13/22

5 out of 5

"Easy to use, effective, consistent."

What do you like best about Onfleet? Clean UI, good customer support, reasonably intuitive, and reliable. What do you dislike about Onfleet? I'm hopeful they'll introduce route cloning soon; cloning many individual tasks can be laborious. What problems is Onfleet solving and how is that benefiting you? OnFleet makes large-scale dispatching a breeze which could otherwise be a very painful undertaking.

VM

Vinny M

08/04/22

5 out of 5

"Can't recommend enough. Exponentially beneficial to our operations."

What do you like best about Onfleet? The team at Onfleet is incredibly helpful in troubleshooting and quick to respond. What do you dislike about Onfleet? It does not currently have a direct API key for Shopify so having to route orders through Zapier to the Onfleet system is an extra step but I believe they said they were working on this and it is in their pipeline. What problems is Onfleet solving and how is that benefiting you? Optimizing driver routes and sending out the proper ...

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VM

Vinny M

08/04/22

5 out of 5

"Can't recommend enough. Exponentially beneficial to our operations."

What do you like best about Onfleet? The team at Onfleet is incredibly helpful in troubleshooting and quick to respond. What do you dislike about Onfleet? It does not currently have a direct API key for Shopify so having to route orders through Zapier to the Onfleet system is an extra step but I believe they said they were working on this and it is in their pipeline. What problems is Onfleet solving and how is that benefiting you? Optimizing driver routes and sending out the proper ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].