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Onfido - New SaaS Software

Onfido Reviews in June 2026: User Ratings, Pros & Cons

Identity verification made easy and secure.

2.3

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Onfido offers custom pricing plan

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Onfido Reviews & Ratings

2.3

Based on 155 ratings & 311 reviews

Rating Distribution

Excellent

(68)

Very Good

(33)

Good

(5)

Poor

(3)

Terible

(202)

Spotsaas Editor’s POV

Onfido is a powerful identity verification platform that leverages biometric technology to prevent fraud. Its user-friendly interface and fast onboarding process make it a strong choice for businesses.Read more

Onfido pros and cons

  • Fraud prevention

  • Biometric verification

  • User-friendly interface

  • Fast onboarding

  • Higher costs for small businesses

  • Limited customization

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Showing 131-140 out of 311

WR

Waheed R

08/25/22

5 out of 5

"Onfido are the best ID verification partners we have used and would highly recommend them!"

What do you like best about Onfido? Onfido is always helpful with our queries and they have supported our growth across the different regions we are expanding in. With their new SDK releases, we have seen an increase of successful ID checks which allows our customers to be happy with the service we are providing them. What do you dislike about Onfido? As of date, I have had no issues with Onfido and I would highly recommend them to anyone seeking ID verification checks. One region which we ...

Read more

AU

Anonymous User

08/25/22

5 out of 5

"Excellent customer service skills"

What do you like best about Onfido? Very ease to use and interact if you are having any technical issues. Staff are really friendly in the way they co operate. Great way of building your KYC knowledge. What do you dislike about Onfido? Not had any negative problems with the user face or the site in general. What problems is Onfido solving and how is that benefiting you? Great for security purposes and identifying photos Identificationvery smooth process and easy guides.

AU

Anonymous User

08/25/22

4 out of 5

"N/A"

What do you like best about Onfido? CSM is super helpful and makes a difference to our organisation. What do you dislike about Onfido? Contract renewals can be lengthy, which causes pressure on both sides. What problems is Onfido solving and how is that benefiting you? Consolidating all KYC checks

AU

Anonymous User

08/23/22

5 out of 5

"Very good and reliable service"

What do you like best about Onfido? Onfido continue to develop their product, offering new services and developing existing services on a regular basis What do you dislike about Onfido? This is a growing business but I would appreciate continuing clarity on the roadmap of developments. What problems is Onfido solving and how is that benefiting you? Improving onboarding rates, and providing a more reliable and valid fraud protection service than normal EID

JK

Jaiber Kler

08/07/22

1 out of 5

This is the worst verification app in…

This is the worst verification app in the making right now. Connection lost error, API errors, a total disrespect with not only business partners but customers and candidates, cant finish my verification.

JK

Jaiber Kler

08/07/22

1 out of 5

This is the worst verification app in…

This is the worst verification app in the making right now. Connection lost error, API errors, a total disrespect with not only business partners but customers and candidates, cant finish my verification.

MN

mr novak

07/17/22

1 out of 5

It's the worst verification I've ever…

It's the worst verification I've ever used. Had to use twice and both times it took hours to do a simple upload of image

MN

mr novak

07/17/22

1 out of 5

It's the worst verification I've ever…

It's the worst verification I've ever used. Had to use twice and both times it took hours to do a simple upload of image

TG

thFloor Grind

07/13/22

1 out of 5

This system is so broken

This system is so broken. I suspect this isn't a legit service and that its sole purpose is data mining.

TG

thFloor Grind

07/13/22

1 out of 5

This system is so broken

This system is so broken. I suspect this isn't a legit service and that its sole purpose is data mining.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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