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9.1

SpotScore

OneStream - Live Stream Software

OneStream Reviews in September 2026: User Ratings, Pros & Cons

Effortlessly stream your content to global audiences.

4.92

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Starts from $8 / Month when Billed Yearly, also offers free forever plan

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OneStream Reviews & Ratings

4.92

Excellent

Based on 743 ratings & 773 reviews

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Rating Distribution

Excellent

(744)

Very Good

(17)

Good

(1)

Poor

(0)

Terrible

(11)

Spotsaas Editor’s POV

OneStream Live's customer service receives consistent praise for responsiveness and technical knowledge. The live chat support typically responds within minutes, and the support team handles setup questions and troubleshooting directly. Users report the interface is straightforward for basic streaming tasks—connecting social accounts, scheduling broadcasts, and ...Read more

OneStream pros and cons

  • Excellent customer service with friendly and knowledgeable support team members.

  • Quick response times and timely assistance provided by the support team.

  • Platform offers extensive features like multi-platform streaming and unique functionalities.

  • User-friendly interface with easy setup and efficient troubleshooting procedures.

  • Limited ability for team members to edit the look of the livestream for the main host.

  • Marketplace potentially lacks options for advanced customization and integration with additional apps.

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Showing 411-420 out of 773

WT

Wayne T

02/11/21

5 out of 5

Agents are very attentive and respond…

Agents are very attentive and respond to my questions right away. I am really impressed by OneStream's customer service.

CM

Cynthia Martin

02/10/21

5 out of 5

Working with OneStream help and support…

Working with OneStream help and support is so helpful and they stay with you until your question or problem has been solved. Then they check up on you to make sure to fix is still working. This is super customer service.

KS

Kelly S

02/09/21

5 out of 5

GREAT SERVICE

GREAT SERVICE QUICK RESPONSES FRIENDLY AND KNOWLEDGEABLE

T

TifNicole

02/08/21

5 out of 5

Fast help with locating my username and…

Fast help with locating my username and password. I totally forgot that I created an alternate email address for support staff so nothing I tried gave me access. I was frustrated and ready to give up. I sent a message to chat an within 5 minutes they figured out what happened and I was able to log in.

JK

Jacquelyn Kidd

02/07/21

5 out of 5

Great app

Great app. Your tech support is on point. The ease of using your app to schedule a livestream is superb.

F

Fitnixpro

02/06/21

5 out of 5

This tool has been amazing for…

This tool has been amazing for streaming my online fitness classes. I am able to stream to multiple groups on the same platform where other companies told me I would not be able to. Any problem I’ve had the online support is always there to help & go above & beyond. I’ve been very impressed by their customer service overall. I would highly recommend.

W

Walter

02/05/21

5 out of 5

Great platform! Great customer service!

5 stars! Only good things. I used it couple of time to do a pre-recorded stream on YouTube and it works perfectly! Great platform! Great customer service, they respond to the chat immediately!

DW

David Web

02/04/21

1 out of 5

Shouldn't have trusted OneStream. Heartless politically correct scamming at work.

Shouldn't have trusted OneStream.They are charging me multiple times for what I already paid for and they refused to help.Heartless politically correct scamming at work here.They are scamming me into paying a subscription before they fix the team management issue.Problem I already paid for 4 members, now they want me to pay again for each member.Unfortunately can't post links here <-- The Video Gets fun @ 15:00

M

Missiecline

02/01/21

4 out of 5

It intuitive to navigate but support…

It intuitive to navigate but support people are very helpful

J

Jeev

02/01/21

5 out of 5

Quick action and flexible response

Quick action and flexible response

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].